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Coverage vanished just when I needed it.
It is ok for accidents but if your dog gets any possible illnesses just watch how quickly you coverage is invalidated by pre-existing conditions even after being insured for years. There is a big asterix on the no coverage increases. They have increased by 25% every year with the excuse of my area is now more expensive. If you have a deductible you will find everything is a new illness/incident so you will end up covering most out of pocket. Oh, when they post "We understand your concerns please calls us..." I did and it is always the bullshit stories. "Oh, we are looking into making preexisting covered if you just stay with us another 6 months." "There are new options for treating your dog if it gets sick so we have to increase the premiums, but you are still paying as if she was a younger dog." "We can't cover this because your vet said 3 years ago that she had demodex so obviously she had a thyroid condition even then" I should have listened to the vet shortly after I got her and gone with another company. I was drawn in by the promise the premiums would not increase and that there was no upper limit on the coverage even though it cost more than my other options.
Insurer: Trupanion Canada
By: Antonia
Coverage vanished just when I needed it.
It is ok for accidents but if your dog gets any possible illnesses just watch how quickly you coverage is invalidated by pre-existing conditions even after being insured for years. There is a big asterix on the no coverage increases. They have increased by 25% every year with the excuse of my area is now more expensive. If you have a deductible you will find everything is a new illness/incident so you will end up covering most out of pocket. Oh, when they post "We understand your concerns please calls us..." I did and it is always the bullshit stories. "Oh, we are looking into making preexisting covered if you just stay with us another 6 months." "There are new options for treating your dog if it gets sick so we have to increase the premiums, but you are still paying as if she was a younger dog." "We can't cover this because your vet said 3 years ago that she had demodex so obviously she had a thyroid condition even then" I should have listened to the vet shortly after I got her and gone with another company. I was drawn in by the promise the premiums would not increase and that there was no upper limit on the coverage even though it cost more than my other options.
Insurer: Trupanion
By: Antonia
Worthless avoid at all costs (pun intended)
We have two English Bulldogs covered by AKC Pet Partners. This insurance is less than worthless. Veterinary completed claim forms are submitted and they ask for more records making the vet jump,through hoops. We call and are promised return calls that are never made. Unfortunately 0 is not a rating option. 1 year old female EB, severe skin allergies, hospitalized 7 days, denied claim because she was treated once for yeast in her skin folds. 10 month male EB luxating patella, claim denied, 2 days short of 180 day period, genetic problem, in spite of being aggravated by injury, claim denied. In my opinion this company should have their license revoked! Both claims were denied after SEVERAL weeks of being told "the check's in the mail".
Insurer: AKC
By: John
A+!
I could not be happier with Healthy Paws. Both our young cat and dog are currently covered. Our dog Rufus has had to have foreign body surgery TWICE. Unfortunately, he has a penchant for eating small rubber objects (all rubber toys have since been removed from my house, I promise!). He also has allergies and sees a veterinary dermatologist regularly. ALL of this has been covered with our Healthy Paws insurance. I have been in contact with HP by phone, email and by filing claims through the phone app. Everything has been super easy and claim checks come back quickly - I received the check for the last surgery before Rufus' staples were even out. I own a dog day care and training facility in Seattle and recommend (OK, even push) my clients to get this insurance. It has saved our family!
Insurer: Healthy Paws
By: Danette
Healthy Paws there when you need it!
My dogs are my 4 legged kids and I love them fiercely. I do however have a track record of having very expensive babies :) My Clumber needed hip replacements, my Saint had shoulder issues, and the list goes on and on. Last year after spending to many thousands on vet bills I decided yes pet insurance would be worth the monthly premiums on all future babies. So when I adopted Lenny I did my homework and decided on Healthy Paws. I read customer reviews and professional reviews and researched their site. I felt Healthy Paws offered the best value for the premium. I was right! After an initial vet exam when I adopted him I was told he looks to be in good health. Yah!!! However about 9 months later I noticed he was lifting his leg to pee a lot of our walks but nothing much coming out. I also noticed he did not have the same energy he used to and was clingier than usual. Taking him to the vet he was diagnosed with bladder stones and the kind that have to be operated on. So in he goes for surgery. Thankfully the surgery went great and they removed stone and after a week of wearing a donut collar the stitches came out and he's back to normal. Enjoying his daily walks & snoozing on the couch.I submitted my claim to Healthy Paws online and after my vet faxed over records I had a check within a couple days. What a help! They then went above and beyond and contacted me to check on Lenny. This made me feel like my pup and I mattered and weren't just a file to them. THANK YOU!!! I have to say that working with Healthy Paws has been wonderful and I am thankful for your their help with the process. I would highly recommend Healthy Paws to all pet owners.
Insurer: Healthy Paws
By: Joanna
Quick and Easy reassurance
I am very impressed with the speed at which ASPCA reviews claims and the clear expectations they outline in there policy. I have had no issues with any claims and have seen reinbursement in as little as 4 days. This is especially helpful during times when the vet wasnt sure if there were many options left for treatment, but left us open to try different things without having to put money over your pets life.
Insurer: ASPCA
By: Greg
Great Customer Service
My dog Coco had to have hernia surgery and this was my first caim with Healthy Paws. They were patient with me and answered all my questions. I can also tell they were genuinely concerned for Coco. I was able to check the status of my claim using their app and received my reimbursement within two weeks. Thank you Healthy Paws for making this a painless experience.
Insurer: Healthy Paws
By: Sonia
Essential for all pet owners
I have had three dogs insured with Trupanion, I will never own another pet without health insurance. I started with Trupanion when we purchased an expensive purebred puppy. I thought that I was protecting the initial investment I had made and was not thinking if the family member he would become. At the age of three the dog got out of the house and chased a rabbit. During the chase he ran across the road and was hit by a car. It was reassuring to pull up to the animal hospital and say do whatever it takes. Unfortunately the dog died and we were left with a substantial vet bill. Luckily Trupanion covered 90% of it. Following that experience I made sure that our new rescue puppy was insured. Extended family was questioning my decision to insure a mutt. That mutt is absolutely a member of our family. He ended up with Inflammatory Bowel Disease. The vet bills and medications ran into the thousands. Along with the IBD, he has had two knee surgeries. Trupanion has covered everything for me, including his life long medications. The dog is very healthy and living a great life in large part thanks to Trupanion.
Insurer: Trupanion Canada
By: Lori
I am so glad we have Embrace Pet Insurance!!!
We have an english bulldog puppy who has already required a few unplanned trips to the vet. Embrace has been wonderful in processing our claims and reimbursing us for covered items.
Insurer: Embrace
By: Eve
THANKS FOR HAVING MY BACK
We often hear about people having your back and that is not the case - with ASPCA they have your back and they care about your pet! When my pet (Jacob) is sick the last thing I want to worry about is can I afford the medicine or can I get that test that is needed. I still am concerned with the bills but because I have my ASPCA insurance I don't have to say 'no' I can't do it. ASPCA is there through the hole incident helping and caring. My ASPCA insurance is priceless to me! I recommend them in every way possible they aren't an insurance company they are a compassionate friend. ASPCA also shows their caring by calling and checking in on my pet Jacob. You may not think to much of that but when something has happened and you get their call it is not worth a million it is priceless. THANK YOU ASPCA FOR HAVING MINE AND JACOB'S BACK. I recommend your insurance to everyone and will continue to recommend you to all I meet.
Insurer: ASPCA
By: Constance