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Consistently great
I have used Embrace for years. I am so grateful for their clear communication, great customer service, and of course, their fair and timely reimbursements.
Insurer: Embrace
By: lisa
Excellent - from nose to tail
Embrace is an insurance company that acts like a small family run company that actually cares about its clients. Their policies are great (I have 90% reimbursement, and it really does cover everything it says it does, including behavioral issues), and their customer service is stellar. Over the three years I've had an Embrace plan, I've submitted a bunch of claims, from injuries to anxiety, all over the country, with all different types of vets. Never once has there been a problem. Actually, the biggest problem I've had is in getting vets' offices to submit claims.I'm usually issued a check within 1-2 days of Embrace's receiving the claim. If there are any issues (which is unusual), they're incredibly easy to call and talk to. All claims are clearly shown on your account page, with the status. The one disputed claim I had was my fault - I submitted it well past the deadline. But I called, and they were very understanding and honored the claim anyways. I recommend Embrace to every pet owner I know, and I've placed flyers in my vet's office! I've heard a lot of horror stories about other pet insurance companies, but this is legit.
Insurer: Embrace
By: Alex
Review of ASPCA
Good service. I have no complaint. However I would like them to provide clearer feedback when no check will be issued.
Insurer: ASPCA
By: AZ
Certainly Cannot Complain!
Trupanion is my only experience with pet insurance. We haven't had to call on the insurance too often (partly, I think because my Vet doesn't always remember to submit claims which is ultimately my fault for not following up - I tend to make an issue of it only if my bill is significant, which I know is silly of me). In any case, the very few claims we've ever had for our two Boys have been processed quickly and in accordance with the terms of the policies as I understand them. No problems at all and certainly, nothing to complain about!
Insurer: Trupanion Canada
By: Cranky247
Certainly Cannot Complain!
Trupanion is my only experience with pet insurance. We haven't had to call on the insurance too often (partly, I think because my Vet doesn't always remember to submit claims which is ultimately my fault for not following up - I tend to make an issue of it only if my bill is significant, which I know is silly of me). In any case, the very few claims we've ever had for our two Boys have been processed quickly and in accordance with the terms of the policies as I understand them. No problems at all and certainly, nothing to complain about!
Insurer: Trupanion
By: Cranky247
I have a great dane so major $$$Best pet insurance
Best pet insurance I've come by. I have a great dane and her vet bills can get pretty pricey so having embrace has been a life saver. I 100% recommend it to anyone with large breed animals.
Insurer: Embrace
By: Ry
Incredible Customer Service
Embrace has provided wonderful service through a number of challenging situations with our lab/collie mix. They provided clear and concise information on what is and is not covered. They processed all of our claims rapidly. And they reimbursed us promptly for all claims that were covered - including the few (unfortunately) large expenses we've incurred (knee surgery). I recommend Embrace without reservation!
Insurer: Embrace
By: Colt
We love Embrace ins.
We never have regretted getting insurance for out dog! I always said "I don't care if I never use it because she is just a part of the family as we are and we have insurance." Recently our Dee Dee is having terrible problems with her paw with severe swelling ,itching and pain. She is on the mend now, slowly but surely and we are grateful. Thank you embrace everything has gone smoothly!
Insurer: Embrace
By: Leslie
Thank you Pet Plus Us!
Thank you Pet Plus Us, Mitzi had her dental cleaning a couple of weeks ago and no cavities or teeth extracted! Adopted her two months ago and the shelter was worried about her teeth, so all nice and clean now and no hidden issues! Next steps slowly getting her used to finger in mouth and eventually a brush. I had signed up Mitzi with the pet insurance and also the optional Wellness Plan and selected the Dental Cleaning. I emailed my submission the next day and last Friday I received a text and email that my submision had been processed! Guess what, my payment was already deposited into my cheuqing account this Tuesday! Full amount paid! Having gone through two surgeries and hospice level care for my previous cat who sadly died this February due to mammary cancer at age 18 and I didn't have pet insurance so Ginny Cat had been funded by MasterCard and I'm still paying that off. I knew when I adopted Mitzi I would be enrolling her immediately with a pet insurance plan. After researching many plans I chose Pet Plus Us as: 1) they review the veterinarian records and the underwriters let you know upfront if their are any restrictions on the particular pet so no surprise later. 2) as I knew I would need to take Mitzi in for her Dental Cleaning quickly, loved the optional Wellness Plan selections. I was able to use he option right away and by the end of the Wellness Plan term i will have finished the payments. So instead of a credit card high interest rate I'm only paying for what I selected on the Wellness Plan spread over a year for 0% interest! 3) with the accident and disease insurance insurance policy I know I won't be worrying as Mitzi ages about cancers and other diseases. 4) hey Pet Plus Us is Canadian!
Insurer: Pets Plus Us
By: Alexis
Life saver for large procerdure
Our lab is almost 8 yrs and blew is Left CCL (knee). VOSM (Veterinary Ortho Sports Medicine in MD) operated and they are the best at this and other injuries. Trupanion was fast and easy to submit claims and receive emails re: claim and a fast check.It has been worth investing in this coverage. My only complaint is since we bought the insurance when our dog was a puppy, they have added a rider for the physical therapy etc and this would have been nice to know about in past before our dog had an injury. That part I ma frustrated with as I feel that a certain number of rehab sessions should be included in the injury/ claim for certain surgeries.
Insurer: Trupanion Canada
By: C