216,084+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,084 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am very happy that I have this insurance.
Through very serious health problem that lasted for many months, I was not disappointed with the response of my ASPCA pet health insurance. Courteous and prompt reply was issued each claim.
Insurer: ASPCA
By: Joy
Best Pet Insurance Ever!
Embrace has been wonderful in covering my active12 pound ball of energy! they have covered everything from yearly physicals to a foxtail in his nose to his sprained paw. Jax has had a rough year so far. All have been covered and the company has great communication throughout the claims process! We had a different pet insurance 20 years ago and it was horrible and we cancelled...Embrace has exceeded our expectations and gives us piece of mind knowing that Jax will be covered if disaster strikes.
Insurer: Embrace
By: T.
Excellent coverage and amazing customer service
We have never had one problem with Embrace. the responses to our claims is the quickest I have ever seen. The customer service is outstanding! I wish all companies were as efficient and pleasant.
Insurer: Embrace
By: Kelli
Feeling conflicted
My sweet beagle girl of 12 years recently passed away from TCC, a form of cancer in the bladder. We have been with Pets Best for several years. First, the good....Pets Best has always reimbursed quickly (1 to 2 weeks, sometimes 3). I have never had a problem where I had to dispute a payout/claim. We were covered under their old plan where we have a $7000 per condition pay out. Pets Best paid out over $6000 for our girls care until she passed away. Their customer service has always been top notch. The bad...once our dogs became seniors, and Pets Best changed underwriter's our premiums sky rocketed. More than doubled. They claim it's due to rising costs and it's based on a review of location, veterinary costs rising. I don't buy it because vet costs did not more than double and no one else did either. I felt trapped because my girls had pre-existing conditions. I will say I took my younger pet and moved him to another insurance. When I asked to switch to the new insurance policies, I was told I could certainly do that but anything under the old policy, the old underwriter, would be considered pre-existing. That just made no sense to me. It's the same company. This is where I learned to find a strong insurance company that doesn't change underwriters. Pets Best have changed underwriters at least twice since I have been insured with them. Yes, they will work with you to lower your monthly premium but you sacrifice on coverage. We had to change to a $250 deductible (it was $100). At the end of the year, the price went up again, almost doubling. Once again, we had to sacrifice and increase the deductible to $500. I almost lowered the coverage to $2500 just because it was becoming so expensive. Thank God I didn't because less than a month of my policy renewal we found out my girl had cancer. I was once a supporter of Pets Best. It appears their insurance is different now and maybe it's better but under our policy, there were several breed, hereditary exclusions and they don't cover holistic treatment. How I want to be a Pets Best supporter. In terms of customer service, and claim turn around, I have had nothing but great service. However, because of change in underwriters and my premiums more than doubling (we are talking hundreds of dollars per pet...two years in a row), I can no longer recommend Pets Best. I still have one more pet insured with them and once she passes on, I will move on. It really is too bad because I want to
Insurer: Pets Best
By: Sarah
Choose Healthy Paws!
Healthy paws is an excellent choice. I adopted my dog about four months ago and three months after adopting her she needed massive spinal surgery because she had begun going paralyzed in her hind legs. I am so happy I choose healthy paws as my insurance upon adopting her. Everyone I spoke to on the phone was extremely helpful and they processed my claim incredibly quickly. I received the check for my reimbursement just one week after the surgery. A week or two after the surgery they even emailed me checking up on my dog to see how she was feeling. My experience with healthy paws has been a great one, and I would recommend them to anyone. Thank you healthy paws!
Insurer: Healthy Paws
By: Melissa
Very happy
Once again excellent service.
Insurer: Embrace
By: Claudia
Peace of MInd for my dog's health
WHile I hope to never have to use my pet insurance, I am so glad a friend recommended Embrace to me when my dog was a puppy. At 3 1/2 he crashed into another dog and seriously strained his Iliopsoas muscle. Embrace covered everything - emergency vet, surgical doc, Physical Therapy, and Chiropractic. I just renewed - my dog is nearly 4 yrs old - and my premiums are still under $300/yr. Worth every penny to know I do not ever have to choose between my dog's health (or life) and my wallet. Also - whenever I have called, staff has been very helpful and responsive.
Insurer: Embrace
By: Carolyn
Best Pet Insurance Out There
Great Company. User Friendly site. Quick insurance payout
Insurer: ASPCA
By: Ruthie
Simply the best
Look around no further. This is simply the best and easiest insurance company to work with. In addition, they care about their fur babies and customers. They send a get well card immediately which is always welcoming, and whenever you need assistance you call and are speaking to the same person which gives you a sense of that small town feel where you don't have to deal with a random representative who doesn't know anything about you or the dog nor cares. If only human health insurance were so simple! :-)
Insurer: Figo
By: Mark
Dishonest during sales process!
When we called them to get a policy for our dog, they assured us that we were covered for EVERYTHING and we would receive 90% of ALL costs of our dogs healthcare. 2 months after we started our insurance, we had to go to the vet and had a bill for $985. They claimed that only $286 was rest and that the rest was not due to a "pre-existing condition". Not only did they make NO mention of that on the first phone call, but they are now doing everything not to reimburse us. They are claiming that this is a "pre-existing condition" when our dog did not have the same issues at all!
Insurer: Trupanion
By: Jeremy B.