215,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The Best
Called customer service prior to Vet appointment. Very helpful and friendly. Explained coverage and easy to complete fortm for reimbursement.
Insurer: Pets Best
By: Cathie
Don't bother with Trupanion
After waiting a very long time and several phone calls, we were told no payment would be provided for this claim. Because they call it a "new" problem, the deductible applied and then they simply don't cover the remainder... For one reason or another. We are new and very unhappy so far. Why bother if they have an excuse for everything? Not sure we will continue.
Insurer: Trupanion
By: Carole
Doesn't cover much
Will be looking for another insurance company. VIP Pet Insurance has a much better payout. I submitted claims after I switched and they paid out everything, none of this your dog can't have the same illness in a one year period! That's just wrong.
Insurer: Embrace
By: Julia
claim approval
The insurance is great but we had a few problems with coverage for the first claim we ever filed after having our pet for 5 years and never using the insurance. This last claim went much smoother.
Insurer: ASPCA
By: Antonio Abbatiello
Resolving a kink
For some reason, the statements don't get faxed completely or effectively when we file a claim. Recently we had a medication renewed for our dog Daphne and there was a snafu over the statement getting faxed from our vet's office. Working with Embracers on the chat line and later via email the issue was resolved, and quickly. The money appeared in our checking account very soon after.
Insurer: Embrace
By: Patricia
Great insurence
I love having ASPCA pet insurence for my puppy Tyson who is sadly always having a issue ... The insurence helps a lot and cover most of our emergency visits .. They don't cover mush towards wellness tho witch i pay an extra I believe 10 15 dollars a month for and they don't put much towards nutering also witch is a big bummer but comparing this insurence to others it blows them away this was the lowest monthly plan I found and believe me I shopped around it's easy to send claims in and it takes about 3 weeks for you to get your money back but they put it right back into your account and the phone servos if you have have a question or a problem they are so kind and very helpful !!!!!
Insurer: ASPCA
By: Nicole
Extremely Satisfied Member
ASPCA Pet Insurance has been more than fair and expeditious in paying claims on my dog. Claims submissions were fast and easy, and I appreciated being notified as the claim moved through the process.
Insurer: ASPCA
By: Ashley
terrible service
Everytime I submit a claim I get the run around, some kind of missing form or information, if the information is not requested on the claim form that your company sends out how are the doctors supposed to fill out YOUR form. its ridiculous
Insurer: Embrace
By: denise
An Excellent Investment!!!
First time ever that I made the decision to purchase pet insurance when I adopted Finn, a 5 year old terrier mix from a wonderful rescue group in Dallas, TX. After researching many insurance companies, I decided on Embrace, and that was a very smart decision! Turns out that even though Finn was initially heartworm negative, he ended up with heartworms (all a timing issue, it seems), and we've gone through what might have been very expensive veterinarian care to rid Finn of the heartworms. With Embrace, it became very affordable, and Finn is now healthy again! Embrace is actually a good name for this company, because along with the ease of use to file claims, check on them, etc., they are warm dog-loving folks who are wonderful to work with. As you can probably tell, I plan on staying with Embrace moving forward.
Insurer: Embrace
By: Jan