218,115+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,115 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,820 reviews

4.9
Healthy Paws

11,132 reviews

4.9
Fetch

5,469 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,921 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 20, 2016

So Grateful we had insurance!

Six weeks after adopting our terrier puppy, she swallowed a turkey bone. It was Thanksgiving so we had to take her to the emergency pet center. They X-rayed her and it turned out she had swallowed the bone whole, and it was taking up her entire stomach! She spent the night on IVs, but had to have an endoscopy the next morning to get the bone out. I was so glad we had insurance! Out of the total $1,780 bill for Skye's care, we wound up paying only $488 (our $100 deductible, the doctor visits, and the 10% copay). Throughout the process, the medical center kept saying, "We would like to do x, but that will cost $y. Is that feasible for you?" And I kept saying, yes, I have insurance. Uploading the invoices was super easy. It took a bit of a back and forth getting my medical records sent to Healthy Paws but the whole team was extremely friendly, patient, and proactive helping me resolve an issue that was caused by confusing billing by the pet hospital. I received my reimbursement checks well before my credit card statement came, so now I will have the funds to make the payment without any problem. I am so so grateful we went ahead and got insurance and did not have to make decisions between love for our pet and the limitations of our bank account! I would definitely recommend this insurance to anyone. It actually surprises me how many people go without insurance given all the crazy things that can happen with a pet.

Insurer: Healthy Paws

By: Gabby

Useful
December 20, 2016

Beware taxes not covered

Trupanion reviewed our claim quickly, but they denied taxes. Taxes are a cost to us. We pay taxes on our premiums, and people health insurance includes coverage on taxes. When we signed up in 2010, taxes were not excluded. Somewhere in between 2010 & 2016, taxes were excluded. That reduces our payout from 90% to 76%. After a $1000 deductible. Suddenly the plan is much less worth it. And I just checked all my emails about policy changes. They included this benefit and that increased coverage, but NOWHERE did the emails say "oh and we now deny taxes". The first I see taxes excluded is a policy in 2014. But I didn't get copies of the policy between 2010 and 2014 so maybe it was earlier. Not impressed with this.

Insurer: Trupanion Canada

By: Nic

Useful
December 20, 2016

Beware taxes not covered

Trupanion reviewed our claim quickly, but they denied taxes. Taxes are a cost to us. We pay taxes on our premiums, and people health insurance includes coverage on taxes. When we signed up in 2010, taxes were not excluded. Somewhere in between 2010 & 2016, taxes were excluded. That reduces our payout from 90% to 76%. After a $1000 deductible. Suddenly the plan is much less worth it. And I just checked all my emails about policy changes. They included this benefit and that increased coverage, but NOWHERE did the emails say "oh and we now deny taxes". The first I see taxes excluded is a policy in 2014. But I didn't get copies of the policy between 2010 and 2014 so maybe it was earlier. Not impressed with this.

Insurer: Trupanion

By: Nic

Useful
December 20, 2016

"Pre-existing condition" is their favorite excuse.

In trying to get our 8 month old lab the surgery he needed for a CCL tear, EMBRACE refused to cover any operations. Even though we provided the puppy's medical history and a note from our vet saying this was the result of on accident that occurred during our coverage period. Apparently having several physicals where there are "no issues" with his knees/legs is not enough. In dealing with so called "Embracers", they also wouldn't accept anything from our old vet from before our coverage period. They seemed to go out of their way to call everything and anything a pre-existing condition. Do not waste your money. Unless you have a cat, then they will probably kill it.

Insurer: Embrace

By: Mike

Useful
December 20, 2016

Our family is so thankful for Healthy Paws.

As first time pet parents, we almost didn't get pet insurance, but after some research we decided to go with Healthy Paws "in case anything ever happened." It was one of the best decisions we ever made. Salem, a mischievous and lovable 4 year old cat, has put us through multiple foreign body removals and has now gone through surgery to remove 3 mast cell tumors from his right side. We would do anything for this cat, but without Healthy Paws we wouldn't be able to afford his care. The Claims always go through quickly and are very simple to upload, and, most importantly, there is no lifetime max like with other companies! Team members at Healthy Paws even reach out to see how Salem is doing. I cannot express how grateful I am to Healthy Paws for providing coverage for Salem and keeping the fuzzy member of our happy family healthy.

Insurer: Healthy Paws

By: Kendall

Useful
December 20, 2016

Best financial investment I have made as pet owner

I had made only one Healthy Paws insurance payment when my Westie was diagnosed with White Dog Shaker Syndrom. She had to have an MRI, spinal tap, meds and the bill was close to $3K. Healthy Paws reimbursed me for all but my deductible. I was so grateful to have this insurance. They contacted me several times during the process just to inquire how my Daisy was doing.....

Insurer: Healthy Paws

By: Jeanine

Useful
December 20, 2016

Keeping animals healthy

Nice haven insurance for loved ones including animals.

Insurer: Pets Best

By: Larry

Useful
December 20, 2016

sick kitty

Did a great job processing my claim quickly and provided the anticipated coverage. thank you!

Insurer: Embrace

By: Amy

Useful
December 20, 2016

A trip down the stairs

My four month old puppy in his exuberance fell down the stairs and fractured his femur. Never expected something like this would ever happen and felt terrible.

Insurer: Trupanion Canada

By: Julianna

Useful
December 20, 2016

A trip down the stairs

My four month old puppy in his exuberance fell down the stairs and fractured his femur. Never expected something like this would ever happen and felt terrible.

Insurer: Trupanion

By: Julianna

Useful

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