218,115+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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claims
I wish I could write a favorable review about this company but it sure lacks in the claims processing department. I have to resubmit the same claim several times in order to get everything paid. They seem to have tunnel vision and will only process 1 line at a time.
Insurer: Embrace
By: Cindy
So thankful for this insurance!
I was very pleased with the ease of placing my claim. the claim was handled as fast as I would have expected, when I needed to turn in more information about the claim, that was handled even faster than the first time. Often times we think we are paying too much for insurance premiums, and I had thought about cancelling the insurance. After going through what I went through with my pet, I would not go without it. Pets BEST is the right name for this company! Thank you.
Insurer: Pets Best
By: Bridget
Fast and Efficient
Great, communicative, quick response to claims. The app is easy to use, and the customer service on the phone is impeccable
Insurer: Healthy Paws
By: Alix
Total Peace of Mind
We've had Embrace coverage for all of our pets for just over a year. This past August, our boxer mix was diagnosed with a very aggressive form of cancer. During the very emotional process of diagnosis and exploring treatment options, it was such a blessing to know that whatever treatment we chose would be covered. I did very extensive research before choosing a pet insurance company, but it's hard to know if you've made the right choice until you have to submit a claim. The claims process was completely painless. They processed our claims quickly, covered exactly what I expected, and provided seriously amazing customer service through the whole process. In my opinion, having Embrace is invaluable. It's total peace of mind that, no matter what happens, you've got the freedom to get the best treatment for your pet without worry about the finances.
Insurer: Embrace
By: Anna
Would recommend Embrace to anyone!
Embrace has come through for me and my boy Brady (12 years old) several times throughout the past few years and I only have positive things to say about them!! It gives me comfort to know that I can truly take care of Brady's health the right way as long as I have Embrace! Thank you!!
Insurer: Embrace
By: Joyce
It is a convinience and relieve to have trupanion
I submitted the claim in the morning and by the end of the same day they process the claim and sent th check.Customer service always has the answer for your questions and provide the help you need.
Insurer: Trupanion Canada
By: Yudhi
It is a convinience and relieve to have trupanion
I submitted the claim in the morning and by the end of the same day they process the claim and sent th check.Customer service always has the answer for your questions and provide the help you need.
Insurer: Trupanion
By: Yudhi
Will NEVER be without it!!
I have 2 pups insured with Healthy Paws and it is absolutely, without a doubt the best insurance out there. I had a different insurance in the beginning that said they covered all these conditions, but 1) submitting a claim was an act of congress, 2) they put an annual maximum on all these conditions that is usually ridiculously low and 3) they have a total annual maximum and a lifetime maximum for the policy. Healthy paws say they cover EVERYTHING except vaccines, exams, preexisting conditions and hip dysplasia if diagnosed within the first year of the policy and so far....they have done just that! Not only did they put my check in the mail within 1 week but they do a follow up email to check on my pup after surgery. At first I deleted the email, thinking it was just a generic automatically generated one, but a few days later, I received another one with different wording and it was an actual healthy paws person taking the time out to write a personal "get well" email to my pup and to check in. LOVE, LOVE, LOVE!!!
Insurer: Healthy Paws
By: natalie
So Greatful!
My little pup had to have half his ear removed because of a cancerous lump. Not only did they help me pay for the surgery someone called me to ask how Zero was doing and that alone is so amazing to me. They seem to really care:-) Thank you!
Insurer: ASPCA
By: Ashley