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Pet parents across the U.S. and Canada have left over 216,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great people. Great service. No complaints!
We have had Healthy Paws for both of our German shepherds since they were 8 weeks old. One of them has severe allergies and has had multiple other health problems including a recent torn ACL requiring major surgery. Healthy Paws has always covered everything and been incredibly fast and easy to use. We submit claims using the app on our phone and have a check within a few days. No hoops to jump through and zero hassles. We tell everyone we know with pets about Healthy Paws. Highly recommend without any reservation!
Insurer: Healthy Paws
By: Jill
pleasant experience
Wish I had this insurance when Annie Love was treated after having swallowed a poisonous mushroom. Her treatment was very costly and she spent a week in the hospital. Immediately applied for pet insurance and the peace of mind has been invaluable. Since then she has had an UTI and ear infections. Our experience with this pet insurance has been very good. Premiums for pet care can be expensive but when treatment is needed, a reliable company is important. Claims are paid promptly along with follow up calls to insure satisfaction.
Insurer: ASPCA
By: Jane
Outstanding Service
This is my first time submitting a claim and it was an awesome experience. The claim form is easy to complete and updates of my claim status was quick.
Insurer: Embrace
By: Jacqueline
If only health insurance for humans worked as well
When my normally healthy dog became ill, it was a stressful time, both emotionally and financially. It was a relief to have Healthy Paws insurance. Submitting a claim was easy (just take a photo of the bill and upload to their site), and it was handled quickly without any hassle over procedures or costs. I will definitely recommend Healthy Paws to my friends and family who are pet-parents.
Insurer: Healthy Paws
By: Barbara
The Best
I have had to use this insurance several times, and have been pleased with how easy and quick it is to submit a claim. Each time it was a quick turn around with an easy to understand explanation of what was covered and what was not.
Insurer: Pets Best
By: Linda
Pets Best went above and beyond
We've had Pets Best Insurance for several years, but didn't need to use it until recently. They are so easy to work with. They even accepted photos of bills -- with sticky notes stuck to them! Uploading everything was easy, communication was fast! They worked directly with my vet if there was a question. We had multiple problems going on with our cat, and this was such a tremendous help. Also, their online chat was extremely helpful.
Insurer: Pets Best
By: Leisa
Excellent, quick service, great customer service
Rico was bitten by one of my other dogs. A night at the ER and stitches were next. Embrace was fast, the staff was wonderful and caring!
Insurer: Embrace
By: VICTORIA
Disappointed
Have been a policy holder for 10 years. Since the takeover by Nationwide, VPI has gone downhill in satisfaction. The deductible used to be once a year and now its for every occurrence. Medications for treatments used to be 90% for all. Now it's $220 maximum. I would leave VPI but other insurers will not accept existing conditions. Nationwide has me by the pocketbook ans won't let go.
Insurer: Nationwide
By: Toki
Great!
Very happy with this insurance. My cat is older but they still covered her.This helps give me more peace of mind.
Insurer: Embrace
By: Deborah
Scam
Scam! Signed up with trupanion may, 2015. Noticed my monthly payment kept increasing. Went from $77 and, $89 a month to $89 & $107. I called in to be told they increase yearly due to vet prices increasing (funny the vets in the city have increased their prices). I was upset that they didn't let me know (told me they sent a email in April which I definately don't have.) if I knew they increased their rates yearly I would of never signed up.... How much does it increase? Every year for how long?..... I've never even made a claim,! What a waste of money. Scam
Insurer: Trupanion Canada
By: Jordan