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Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank God for Trupanion!
I literally cannot say enough amazing things about Trupanion. And since sharing of our experience on social media, there have been over a dozen people that have now gotten Trupanion insurance for their pets based on what we have been through and the incredible support we get from this organization. Last September we adopted a 2 month old kitten from our local shelter, they gave us the free Trupanion trial for 6 weeks. Once that ended, I signed our cat up as the premiums were excellent and she was so young. We had never had pet insurance for any of our other pets, in spite of some of our other pets have had expensive medical issues, and we always wondered if we should have had insurance for them. At the time when our cat's trial ended on a total whim we decided to put our 6 year old COMPLETELY HEALTHY dog on Trupanion for a year. Three months later we found a lump on her leg, and got the devastating diagnosis of a cancer of her connective tissue. Two surgeries later, including an amputation, the one of the MAJOR things we were beyond grateful for was to go into our appointments with her, and her surgeries and to have the peace of mind to say, "Do whatever it takes to save her... we have insurance." She got through this like a trooper. Then fast forward to the present which is five months later, she suddenly and abruptly developed an auto immune disease that was killing off her blood platelets, and a severe case of pancreatitis. Both of these things happened at the same time. She was literally a day or two from death, the vets told us. Our vet bills to date are well over $12,000 and if it had not been for our coverage from Trupanion, we would not have been able to allow her to live. We simply would not have been able to afford it. This is the excruciating decision that millions of people have to make every year. Don't be one of those people! Her medication for both of her illnesses will be covered for life, if she needs them. Any re-occurence of either of them will be covered. One of the best things about Trupanion is that you can do direct billing. You don't have to try to find the thousands of dollars to pay the bill, and then go through the hassle of submitting receipts. It is all done at the desk before you leave. And if Trupanion has any questions, they just chat with the vet and you are only left with paying out the balance owing and your decuctible. Our girl is not out of the woods yet, she has only been home for one day after eight days in the hospital, but we can have TOTAL peace of mind that whatever we need for her we can do for her all because of having pet insurance.
Insurer: Trupanion Canada
By: Lisa
Great Service & Rapid Response Time
We had our 3 month old puppy got into something on a vacation in Grand Lake, CO. The vet estimated a $2,000 bill for a weekend stay and procedures. Embrace was very helpful in our questions as being new dog owners and helped us every step along the way to receive our insurance check. 10/10
Insurer: Embrace
By: Liz
Your pet's care comes first with Trupanion!
Trupanion is there for you when you need them with prompt service and payments. Our dog had to be rushed to an animal hospital for emergency treatment. Trupanion responded immediately and authorized direct payment to the hospital. We were able to focus on our pet's care and make informed decisions without having to worry about how we were going to pay for her care. We would not hesitate to recommend Trupanion to anyone.
Insurer: Trupanion Canada
By: Steve
Amazing Service
Trupanion was quick to review and accept my claims when my dog had to have an unexpected surgery. Within the week I had submitted my claims, they were approved and I received my payment. They are truly a spectacular insurance company! If only it were this easy for Human insurance!!!!
Insurer: Trupanion
By: Jessica
Solid insurance
They do exactly what they advertise . Will cover 90% of any non pre existing illness or accident. Very pleased with the company
Insurer: Trupanion
By: alan
A lifesaver!
Out dog has had 3 separate health issues that have totaled $20,000 in 3 years. Trupanion has been a lifesaver. I don't know what we'd do without them!!
Insurer: Trupanion
By: Valerie
Fast, Excellent service
Trupanion by far excels in there job. Fast estimates and fast paybacks. Plus you get to set your own deductible with what you can afford. A+++++ service
Insurer: Trupanion
By: Karen
Must have for anyone with a pet
Trupanion has been a lifesaver with my dog Lexie, she has recently been diagnosed with IPMA, an autoimmune condition. The vet bill for a week in hospital and an MRI was over $7000 plus ongoing ventinary care for at least a year upto lifelong. Trupanion has paid for itself. The only thing I would change about my policy would be for required follow up appointments partially covered.
Insurer: Trupanion Canada
By: Paul
Excellent, caring service
Our dog got himself into trouble by eating a sock and had to have emergency surgery to remove it. Trupanion was quick to respond to us and got all details taken care of when we were very preoccupied with our very sick dog! I recommend Trupanion to anyone with a pet!
Insurer: Trupanion
By: Amanda
Professional and friendly customer service
We looked for pet insurances for our 2 Rhodesian Ridgebacks and ended up with ASPCA. We did the set up over the phone and we have had 1 claim in our first year. Both times I was very impressed with their customer service. It takes very little time to talk to a person and they won't rest until all questions are answered.
Insurer: ASPCA
By: Daan