217,342+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Do not get coverage with this company!
Very disappointed with this company! After loosing our older cat we decided to get two kittens and make sure they were protected. After speaking to a very nice lady she convinced us it would be a great idea because we love them so much. After the waiting period and first month paid we decided to take them in, turns out there was an eye issue with the kitten that had occurred within that day or two. The total vet bill was $1500.00 and a lot of stress on us as well. Pet secure told us to provide them with a letter of the time of concern and they would process our claim. It took them 4 months to get back to us 4 months of us still paying them 90$ and finally they get back to us and tell us it is not covered and what I was told about the letter was incorrect. I am now waiting on a voice record of the previous conversation but who knows how long that will take them! 8 am so sorry that I did not read all the terrible reviews this company gets before going with them ... please take my advice and do not waste your time\money on this company.
Insurer: Petsecure
By: Karli
Exceptional service
Embrace has been wonderful : easy claim submission, timely processing. Very very happy with them.
Insurer: Embrace
By: Claudia
Echo's claim
Although I was not contacted to inform me that the invoice didn't attach in the email Embrace staff quickly requested it from my vet. When I emailed about the issue I received fast responses and everything was fixed quickly and the claim was processed.
Insurer: Embrace
By: Cricket
Insurance that works
Best insurance ever! Well worth the premium. Lots of people tried to talk me out of pet insurance. Either they didn't love their pet as much as I love mine or they never dealt with one that was at a veterinarian a lot. So glad I have Pet's Best Insurance. It really is the best!
Insurer: Pets Best
By: Ann
Go with Healthy Paws!
I have had 2 other pet insurance companies for my dogs in the past, including Trupanion. Healthy Paws has been by far the best experience I have had. They allowed my senior pet to join at an still great rate. I find it easy to communicate with them through the phone and email. I downloaded the app and it is a wonderful way of updating payment methods and submitting claims. They follow up promptly and checks arrive back quickly. I recommended the insurance to my mom to use on her dog and she is having a great experience with them as well. They follow up after procedures to see how your pet is doing. Approachable, modern and easy. Highly recommended it.
Insurer: Healthy Paws
By: Veronica
Peace of mind!
I never thought I'd even consider pet insurance, but thank goodness I got it. When I had my first claim, I was prepared for problems! Well, no problems, in fact I've been amazed at the customer service. My pet baby almost died, I'm so thankful I didn't have to think about cost. I've received emails from Healthy Paws just checking to see how my baby is doing. Oh and payment was received within days!! Well worth the cost (very affordable)!
Insurer: Healthy Paws
By: Cindy
Terrific Company
I've been very impressed with the way my claims are handled.It's very fast and when I have something I don't understand about Angelina's (my cat) policy, all my questions are explained to me which I really appreciate.
Insurer: ASPCA
By: Linda
Horrible insurance
I am canceling this insurance as soon as I am done typing this review. I have had thousands of dollars in bills and they have only paid one claim and the check was for only $34.oo dollars. All I can say, is that I should have believe the bad reviews and never gotten this insurance. Be very careful because they are very sneaky, they pretend they are there to help you but all they want is to get information to use it against you or to say that they cannot prove the bills were not due to a preexisting condition. They will argue and fight you until you give up. Like I said, this is exactly what I read in some of the reviews when I was researching embrace I should have listened. I am very disappointed and will never say anything good about embrace
Insurer: Embrace
By: Karina
I trust Healthy Paws
Healthy Paws Customer Care staff is amazing. They have been so kind, understanding, sympathetic and efficient in handling our claim for our 6-year old beagle who developed an extremely aggressive cancer that took him from us in only 1 month's time. They were very helpful with assisting me in filing the claim, and followed up with me every step of the way, advising if they needed additional information to process the claim, and contacting my vet to get the info they needed. They completed the process within a week and paid exactly what I expected based on the policy I had. At a time when we are still reeling from the events of this past month, it's comforting to know Healthy Paws Pet Insurance was there for us. I highly recommend them.
Insurer: Healthy Paws
By: Teresa
All you could ask for & more!
Healthy Paws is the best! Filing a claim is simple and they always get back to you so quickly. After they review your claim, they'll send you an invoice and have your check shipped within a few days! They even follow up with you after which is the sweetest :) Our puppy has already been through so much so we're thankful for Healthy Paws! Id' recommend them to any pet owner. Xoxo
Insurer: Healthy Paws
By: Samantha