217,342+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,342 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,805 reviews

4.9
Healthy Paws

11,099 reviews

4.9
Fetch

5,434 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 12, 2016

If only Human Insurance worked so easily

It is such a simple process: you take a photo of your invoice and upload it via the app. In a few days they let you know how much you will be reimbursed and you receive a check a few days after that. Plus they actually care about animals. After our dog had to undergo an endoscopy they wrote a week or so later to check in on his progress. You'd never get that level of attention from aetna or Blue Shield.

Insurer: Healthy Paws

By: Samuel

Useful
December 12, 2016

Seems okay so far

We were insured through VPI which is now Nationwide for us. So far the insurance policies seem similar. We live in Silicon Valley and maybe care is more expensive here. The insurance covers a portion of our expenses, but is still helpful to us. When I had VPI, there was an upgrade option for more coverage, which would cost more per month as well. When I spoke with Nationwide this was not available. VPI also had a discount program with PetPlus.com and I'm not sure if Nationwide has that too. It's a great place to buy pet medications. I'll have to ask them about it.

Insurer: Nationwide

By: Denise

Useful
December 11, 2016

Figo is simple and affordable!

After spending a fortune on my last Dane, I insured my baby Ajax as soon as I got him. Figo beat other pet insurance quotes by almost half. Pretty incredible! My great dane even got a discount for being a rescue. Customer service was superb and was excellent answering all my questions. Figo really makes the whole claims process so simple and paperless. So affordable as well! I really love Figo because is it is one annual deductilbe, not a deductible per condition like all the others. The whole user experience was exceptional! Thank you Figo for insuring my big baby, Ajax!

Insurer: Figo

By: Shiara Arulpragasam

December 11, 2016

Excellent customer service with compassion

You people are a piece of work in a really good way. Loved the email you sent us after paying our claim asking if our ayukon was doing better. You are the best customer service we ever had with attention to detail. It is much appreciated. First time we ever bought animal insurance and are so pleased you have made that a positive experience.

Insurer: Healthy Paws

By: Betty

Useful
December 11, 2016

Like Wading Through Cheese [updated]

I thought there was a problem with Figo denying claims but it turns out to be one slight teething problem with the underwriter not understanding what a blood panel is, and my vet, who is OK but REALLY BAD AT FILLING IN FORMS. Approximate won't do when filling in forms an insurer is going to base a decision on, so I think my vet will be undergoing a little retraining :) I have accordingly updated my review. My apologies!

Insurer: Figo

By: Alex Miles

December 11, 2016

Peace of mind

My policy covered end-of-life expenses for my 16-year-old fur-baby last year. I now have a 10-year-old rescue who's is covered by ASPCA insurance. I continue to be very satisfied with the service of this company. I appreciate the communication regarding status of a claim.

Insurer: ASPCA

By: Sheila

Useful
December 11, 2016

Remarkable customer service and care

I had been with this insurer for 10 years. Recently, my golden doodle suffered a rare blood disease and the end result, after many tests and treatments was to put her to sleep. During the entire 10 years, and most especially in the past few weeks, the people at trupanion went way above and beyond. I never write reviews but I felt it important to mention that this is a business that cares about the customers they serve. Thank you again for your incredibly compassionate and excellent service.

Insurer: Trupanion Canada

By: Scott

Useful
December 11, 2016

Remarkable customer service and care

I had been with this insurer for 10 years. Recently, my golden doodle suffered a rare blood disease and the end result, after many tests and treatments was to put her to sleep. During the entire 10 years, and most especially in the past few weeks, the people at trupanion went way above and beyond. I never write reviews but I felt it important to mention that this is a business that cares about the customers they serve. Thank you again for your incredibly compassionate and excellent service.

Insurer: Trupanion

By: Scott

Useful
December 11, 2016

Great company and service.

Molly has just had her second TPLO surgery, besides handling my claim quickly, they check in to see how she is recovering. I recommend Healthy Paws to every one I know. They have been a life saver for Molly.

Insurer: Healthy Paws

By: Jackie

Useful
December 11, 2016

Excellent, but pricey

I had our old Samoyed dog insured with Trupanion and was very happy I did. Wish I could have afforded it for all my pets. Maybe one time in six they mistake something for a new illness and apply the deductable again but this has always been easily sorted out. Sometimes the connection between illnesses isn't obvious - especially as different vets and hospitals will explain the same problem in different ways ('cervical neuopathy' is the cause of 'walking difficulty' etc., not two different things.) They paid thousands without blinking. Must be at least $10k. Well worth it. MRIs, stem cells, gastric torsion surgery. He had better healthcare than I did. We are currently stuck with Figo for six pets. No claim they can't turn into a complete nightmare disaster. With Trupanion you get a diagnosis and your worries are over. With Figo your pet gets sick and your troubles are just beginning.

Insurer: Trupanion Canada

By: Alex

Useful

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