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Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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TRUPANION PET INSURANCE IS THE BEST!
TRUPANION PET INSURANCE - WHAT CAN I SAY ABOUT THEM EXCEPT THEY ARE THE BEST! ALWAYS SO VERY, VERY HELPFUL AND FRIENDLY. AND IF YOU NEED TO FILE A CLAIM, THEY ARE SO VERU QUICK TO ACT ON IT AND PROCESS IT. AWESOME COMMUNICATION WITH THEM. THEY ARE SO VERY CARING AND KIND. MY EXPERIENCE WITH THEM HAS BEEN MORE THAN EXCEPTION. I WOULD HIGHLY RECOMMEND THEM TO ANYONE!
Insurer: Trupanion
By: ANGELA
Definitely do not recommend
Very "caring" until you use the policy for ongoing pet health issues. Now that our cat has been diagnosed with chronic health issues, that "caring" nature has disappeared and been replaced with policy reviews, decreased co-pay (now 50%), and increased deductible. Not worth the cost of the premium!
Insurer: Petsecure
By: Jennifer
Best Investment For Molly B!
Molly B is my pug who recently had a surgery because she ate a stick in our yard. I have had insurance a few years back for Miss B of which covered nothing except for 20 dollars here and there. I was so pleasantly surprised when the insurance covered most of MOlly B's foreign object surgurey. The company is super prompt, easy to submit claims and user friendly. I highly recommend this insurance and will be keeping it.
Insurer: Pets Best
By: Jenny
Impressive staff and co.
We have been covering two dogs since January one of 2016. Although they both had some pre-existing conditions, one dog pad cranial cruciate ligament tear needing surgery. The staff was very helpful and prompt regarding information and subsequent coverage and payment. I was very impressed with their professionalism and helpful attitude. I would recommend this company two others.
Insurer: Embrace
By: Lynne
Good insurance with quick turnaround.
This visit was just an annual check up. I am impressed with the coverage as well as the quick reimbursement turnaround.
Insurer: Pets Best
By: Rachel
Money well spent
Our pets are family members and they get sick and have accidents just like us. We have submitted claims for our Papillon for a torn ACL and fractures leg. Our ASPCA pet plan covered the majority of the expense. They issued a prompt check after submitting our claims and were followed by a call to check up on our pet.I high recommend getting this insurance for your pet.
Insurer: ASPCA
By: Humberto
Excellent
I have 6 Cats, (AKA, my Fur Babies)Insured with this Health Plan. I chose the Insurance Plan that covers Wellness as well as illness or injury. I bring my Fur Babies yearly for an annual exam, I am a stronger believer in preventive medicine. When I submit a claim for Wellness Exam, I am quickly reimbursed by the Insurance Plan. Two of my Fur Babies have been treated for illness, knowing I had Pet Insurance gave me comfort, as treatment can be costly. After the Claim Forms were submitted, I was very pleased with the turn around time in which I received reimbursement as well as the amount of the reimbursement that I received. Thanks very much!
Insurer: ASPCA
By: Deborah
Great and reliable insurance
I really like this insurance company. I submitted my claim on 11-20-2016 and received notification that the claim was completed on 11-30-2016. The deductible is only $100 per dog per year and I will receive 90% of my claim. I honestly wish that I could use this insurance for myself!! The process is very straightforward (only one page to fill out) and as noted above, I received my reimbursement 10 days after submitting the claim. I also like that a rep calls after your claim is processed to tell you that the claim is available and to ask how your dog is doing. The people at the company seem to have a genuine interest in the health of your dog. I HIGHLY recommend this insurance company to someone who needs affordable insurance for their pets.
Insurer: ASPCA
By: Judith
BEWARE on verge of getting legal counsel
BEWARE! On the verge of getting legal counsel! Only gave 1 star bc I couldn't give 0 (zero). This company is always ready to find an excuse to not pay. Undue stress with every claim. Extremely expensive monthly premiums ($300.00 for two dogs, this is EACH MONTH! ) for the amount of aggravation you go through over EACH claim! Very slow in processing and they DON'T do their job. They say they send requests to vets but when you call the vet the vet tells you they were never contacted. They constantly ask for medical history because they want to put things under pre-existing conditions so they don't have to pay. Even the vets ask why do they need the medical history, nothing has changed! This is the vet who says this! Horrible customer service too. You can never get a manager. No one is there. They are in a meeting. Or, they left. Nothing but a constant argument. Horrible! Horrible! Horrible! First denied they covered teeth. Had to get a screenshot from their website that advertised they are covered if fractured. Doctor told them they were fractured. Now denying it because they say they were worn. They Just don't want to pay the $2500.00
Insurer: Embrace
By: Barbara
10/10 COMPLETELY satisfied!
Trupanion was our first insurance experience but definitely not our first pet. They were a God send when our newest addition was diagnosed with a lifelong condition that would have otherwise been financially unmanageable. The process was easy to understand and the staff was so helpful. We tell everyone to get insurance now. EVERYONE. I cant imagine what we would have done otherwise.
Insurer: Trupanion Canada
By: Rebecca