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Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent coverage and service
We have had EMbrace for 5 years with our Bernese Mt.DOg. They offer great service, are easy to use and great customer service. I had another provider (VPI) with my last dog and they didn't cover anywhere near what Embrace covers. We have used it for wellness as well as a few minor accidents, ear infections, lyme disease and the major one was a surgery to remove a rock he ate.
Insurer: Embrace
By: Michelle
Great insurance coverage
Another great transaction with Embrace pet insurance. I was very happy when they covered my dogs hip surgery. Imagine my happiness and surprise when they covered his postop physical therapy and pain medicines. Top notch insurance, easy filings, and quick refunds. Thanks Embrace!
Insurer: Embrace
By: Holly
Live up to their promise
With an elderly Papillon, have had regular health issues to deal with. ASPCA Pet Insurance website makes submissions easy and fast, payment is prompt and always to the letter of our agreement. Even get calls to see how my dog is feeling. Very satisfied.
Insurer: ASPCA
By: David
Kane and his Cancer scare
In late August, Kane, our 11 year old Black Lab, wasn't eating and he was drooling. As soon as we possibly could, he was at our Vet, which lead to a x-ray, an ultrasound, which detected a mass on his spline. The next day, he had surgery to remove his spline and tumour. The pathology indicated that he would be a good candidate for Oncology / Chemotherapy, which was started last week, and he's tolerating it very well. Throughout all of this, Trupanion has been fantastic!!!I don't know what we would have done without Trupanion...Thank you!!!
Insurer: Trupanion Canada
By: Don
Kane and his Cancer scare
In late August, Kane, our 11 year old Black Lab, wasn't eating and he was drooling. As soon as we possibly could, he was at our Vet, which lead to a x-ray, an ultrasound, which detected a mass on his spline. The next day, he had surgery to remove his spline and tumour. The pathology indicated that he would be a good candidate for Oncology / Chemotherapy, which was started last week, and he's tolerating it very well. Throughout all of this, Trupanion has been fantastic!!!I don't know what we would have done without Trupanion...Thank you!!!
Insurer: Trupanion
By: Don
Thank you Embrace
I've been using Embrace insurance on my greyhounds for about 5 years now. We've had a number of accidents, injuries and illnesses (including Valley Fever which has been going on for 3 years now) and Embrace and the folks that work there have been great to deal with. They have been friendly and helpful on 99% of the calls (In all the calls I've made, there has been only one I was not satisfied with the outcome of.) and have paid covered claims very quickly. Most everyone I've communicated with has been exceptionally friendly (just the one was not). I would (and have) recommend their insurance to all pet owners. (I wish my personal health care was so good.) It's made a world of difference in my ability to care for my dogs.
Insurer: Embrace
By: Suzanne
Superior customer service and handling
Firstly, we were very impressed with the structure of the coverage: age divided into 3 groups only, 4 clear plans, 3 deductible coverage choices - this was not complicated like other plans. We insured both our dogs. Second, our 1st claim was handled with compassion, professionalism and efficiency. While investigating our dog's torn cruciate replacement, 3 further major issues surfaced including a left nephrectomy, adrenalectomy and cystotomy, all needing to be done immediately. PetsPlusUs underwriters worked diligently and quickly to advise on exclusions and inclusions so we could move forward fast. Immediately upon receiving pathology results, they mailed reimbursement cheques and Melissa went through the details clearly and concisely by phone with us. For your info: we only paid 35% of all fees. We were not out of pocket for long and came away with a most satisfactory experience. The cruciate ligament surgery is next and they've already committed to full coverage. We recommend this company highly for their empathy, efficiency, competence and reaction time. Calls were always returned promptly, and with answers. This is the way to conduct business. Ten out of 10, for sure. Rose Nadon and Murray Clifford, British Columbia
Insurer: Pets Plus Us
By: Rose
Worst Pet Insurance
We signed up with Nationwide for our little beagle. We wanted the insurance just in case something happen to him as we was getting older. We rescued him from a shelter, and never had any problems. After having Nationwide and paying into it for a couple months, we found out our little guy had lung cancer. We had no idea, and the cancer was so big that it must have been there all along....After finding this out, we knew that the insurance would not cover it because it was "pre existing" - - but Nationwide did everything in its power to pay NOTHING back - even if it was not pertaining to his lung cancer. I had to call the company SO many times; and i was always told i would get a call back - but i never did. So i had to keep calling back about my original concern. After they stated that they were going to refund my monthly payments back because since this was pre existing, we should have never been enrolled in the first place. Today is 10/06/2016 - and i have yet to see a dime from that company. The worst people i have had to deal with.
Insurer: Nationwide
By: Stephanie
EMBRACE is wonderful
I recommend EMBRACE to all my pet-parent friends. They are fast, easy to talk to, easy to work with via-electronically. I have four fur-babies insured by them. Feel so much better for their sake.
Insurer: Embrace
By: Karen
Best pet insurance
I have had Aspca pet insurance for 10 years or so. Smartest thing I've ever done for my dog Cosmo. Who would've known my furry baby was accident prone and would have health conditions as he got older. The pet insurance helped with Cosmo's vet bill through al these years. If we ever get another dog, Aspca insurance I would purchase again.
Insurer: ASPCA
By: Stephanie