216,890+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They are the greatest!!!!!!
So helpful and provide excellent service. Gives you piece of mind to know that you can provide your pet with the health care they deserve. I am thankful that I have it
Insurer: Trupanion Canada
By: Barbara
They are the greatest!!!!!!
So helpful and provide excellent service. Gives you piece of mind to know that you can provide your pet with the health care they deserve. I am thankful that I have it
Insurer: Trupanion
By: Barbara
Efficient
Embrace is timely, if nothing else. Even when rejecting claims, they are quick. When I have filed appeals, they have been quick to review and even overturned their original decision (thanks to additional documentation, of course). In their letter to notify me of their new decision, one of their VPs went so far as to provide their contact info, in case I had any questions.
Insurer: Embrace
By: Brian
Decrease co-insurance after 5 years of premiums
After five years of paying premiums I get a letter out of the blue that they are decreasing what they will pay in co-insurance. This is on top of a recent increase in premiums and increase in deductible. They will not share how they decided to reduce our coverage by 20%. It is a 'secret' what they base their calculations on. Paying premiums for 80% co-insurance and $5000.00 per incident/condition. My dog just reached $5000.00 total for all health conditions combined after 5 years. You are exopected to accept it because gee whiz they will recview it again in 6 months. Of course who would object to paying another 20%? Like others have said average payment is over a month. Also appear to penalize you if you submit frequent small claims
Insurer: Petsecure
By: Bets
Great service
The wellness claim I submitted was processed in less than a week! The customer service at Embrace is second to none. Someone always personally responds within 24 hours. The website and policy is easy to read and understand--which is more than I can say about my own health insurance! I highly recommend getting pet insurance if you have a fur baby and when you do, Embrace is the best choice.
Insurer: Embrace
By: Kim
TRUPANION PET INSURANCE IS THE BEST!
TRUPANION PET INSURANCE - WHAT CAN I SAY ABOUT THEM EXCEPT THEY ARE THE BEST! ALWAYS SO VERY, VERY HELPFUL AND FRIENDLY. AND IF YOU NEED TO FILE A CLAIM, THEY ARE SO VERU QUICK TO ACT ON IT AND PROCESS IT. AWESOME COMMUNICATION WITH THEM. THEY ARE SO VERY CARING AND KIND. MY EXPERIENCE WITH THEM HAS BEEN MORE THAN EXCEPTION. I WOULD HIGHLY RECOMMEND THEM TO ANYONE!
Insurer: Trupanion Canada
By: ANGELA
TRUPANION PET INSURANCE IS THE BEST!
TRUPANION PET INSURANCE - WHAT CAN I SAY ABOUT THEM EXCEPT THEY ARE THE BEST! ALWAYS SO VERY, VERY HELPFUL AND FRIENDLY. AND IF YOU NEED TO FILE A CLAIM, THEY ARE SO VERU QUICK TO ACT ON IT AND PROCESS IT. AWESOME COMMUNICATION WITH THEM. THEY ARE SO VERY CARING AND KIND. MY EXPERIENCE WITH THEM HAS BEEN MORE THAN EXCEPTION. I WOULD HIGHLY RECOMMEND THEM TO ANYONE!
Insurer: Trupanion
By: ANGELA
Definitely do not recommend
Very "caring" until you use the policy for ongoing pet health issues. Now that our cat has been diagnosed with chronic health issues, that "caring" nature has disappeared and been replaced with policy reviews, decreased co-pay (now 50%), and increased deductible. Not worth the cost of the premium!
Insurer: Petsecure
By: Jennifer
Best Investment For Molly B!
Molly B is my pug who recently had a surgery because she ate a stick in our yard. I have had insurance a few years back for Miss B of which covered nothing except for 20 dollars here and there. I was so pleasantly surprised when the insurance covered most of MOlly B's foreign object surgurey. The company is super prompt, easy to submit claims and user friendly. I highly recommend this insurance and will be keeping it.
Insurer: Pets Best
By: Jenny
Impressive staff and co.
We have been covering two dogs since January one of 2016. Although they both had some pre-existing conditions, one dog pad cranial cruciate ligament tear needing surgery. The staff was very helpful and prompt regarding information and subsequent coverage and payment. I was very impressed with their professionalism and helpful attitude. I would recommend this company two others.
Insurer: Embrace
By: Lynne