216,564+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,564 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Simply wonderful!
Couldn't be happier with the way this company has handled the first claim for our dog. From the time I made the first call to submit our first claim, through questions as our dog went through her first medical emergency, to prompt payment, they were helpful, courteous, and efficient.
Insurer: Embrace
By: Catherine
Wonderful Pet Insurance Company
Embrace is an excellent pet insurance company. I have been with them for 7 years. I have a dog who has had chronic health issues from broken bones to bad eyes (now she's blind) and a heart murmur. Embrace has helped us afford care for her all these years. All the people you talk to at their office are nice and they genuinely care about you and want to honor your claims. When they can't, for any reason, they actually apologize. Whenever you call them with a question or issue, they are extremely kind and helpful. They are never rude. The premiums are reasonable and they have many options. And even though they are reasonable, I wish I could afford to have all my pets on Embrace. However, they do give discounts for multiple pets. I strongly recommend Embrace over other insurance companies. Check them out and compare. You'll be happy you did.
Insurer: Embrace
By: Jeani
First time I bought pet insurance
I Was referred to Trupanion from my new vet when I took my puppy to get neutered. They said it had a 30 day free trial so I thought why not. When I can the rep was very informative that I went ahead and signed up and boy an I glad I did! Just a few weeks later my puppy started having intestinal issues, the issues lingered and had taken many vet visits and multiple tests that quickly added up to close to 1,000! Trupanion had paid what I expected per the policy and had really saved me. My sweet puppy still is having trouble so it isn't over but the reassurance that whatever comes or way he is covered and I don't have to choose between labs and tests or money. And to think I haven't made the first premium payment yet! I have recommended to everyone to consider insurance. My thought at the beginning was I can afford a small monthly payment, but I can't afford hundreds out thousands all at once. Extremely happy :)
Insurer: Trupanion Canada
By: Beth
First time I bought pet insurance
I Was referred to Trupanion from my new vet when I took my puppy to get neutered. They said it had a 30 day free trial so I thought why not. When I can the rep was very informative that I went ahead and signed up and boy an I glad I did! Just a few weeks later my puppy started having intestinal issues, the issues lingered and had taken many vet visits and multiple tests that quickly added up to close to 1,000! Trupanion had paid what I expected per the policy and had really saved me. My sweet puppy still is having trouble so it isn't over but the reassurance that whatever comes or way he is covered and I don't have to choose between labs and tests or money. And to think I haven't made the first premium payment yet! I have recommended to everyone to consider insurance. My thought at the beginning was I can afford a small monthly payment, but I can't afford hundreds out thousands all at once. Extremely happy :)
Insurer: Trupanion
By: Beth
Fast to settle claim
It was very fast to settle the claim. I have recommended Embrace to friends looking for pet insurance.
Insurer: Embrace
By: April
Nationwide (VPI) Pet Insurance Absolutely Terrible
I was a long time VPI / Nationwide Pet Insurance policy holder and can attest to this company being one of the worst, least trustworthy, companies operating in the country. Unfortunately they do not really care about pets and behind their policies they construct absurd benefit schedules that severely limit how much money they will pay their clients no matter whether your pet suffers mild illnesses or need life-threatening surgery. I have spoken with many veterinarians, including my own, that all push their clients away from Nationwide and say they are the absolutely worst pet insurance company by far. If you care about your pet and want to be reimbursed appropriate sums of money for your vet bills, DO NOT EVEN CONSIDER Nationwide. They are snakes who do everything they can to avoid paying you and when crisis comes, they will scour their extensive restriction list to ensure they pay you as little (or nothing) as they can. ANY other pet insurance company is far superior to these crooks.
Insurer: Nationwide
By: David
Very Good Insurance Company
Embrace handles claims promptly and payments are made complete as per the insurance contract. The price is very reasonable for peace of mind that it provides.
Insurer: Embrace
By: Randy
A total disappointment!!!!
I can't express how disappointed we are in the ASPCA pet insurance. We have been loyal customers for over 6 years paying well over $4,000 into the plan. Now that we have had the misfortune of our dog being diagnosed with terminal cancer, we have had to utilize the plan. The claims take approximately 4 weeks to pay and they are averaging a payout of 55-60%. Totally unacceptable.
Insurer: ASPCA
By: Antonette Gosnell
We love our Healthy Paws!
When I first got pet insurance for our Golden Retriever, people thought I was silly. However, after a trip to the emergency department with him and no insurance, I didn't want to risk it. We signed up when Lutsen was a year and a half old and I couldn't be happier with my decision. This past July, he was diagnosed with severe hip displasia and we were devastated. Having enrolled in Healthy Paws over 3 years ago, meant his surgery and all things involving his care would be covered based on the plan we chose. It was such a relief to know I didn't have to worry about paying out of pocket for everything which amounted to thousands! They even emailed a week after Lutsen's surgery just to see how he was doing. I was so impressed!! As for payments, I was reimbursed within a week and every single time I called their customer service department, I was well taken care of. Not only is this a fantastic company, with their prompt response to my and Lutsen's needs, but the people they hire are the nicest and the most knowledgable and well trained individuals I've ever worked with. I could go on and on about how wonderful of a decision you are making by trusting your pet's care with Healthy Paws but you most certainly should try them yourself!
Insurer: Healthy Paws
By: Amanda
Don't believe all the "great ratings"
Trupanion has turned out to be worse than medical insurance used to be for people. They do try on's to make everything but the most obvious pay the $100 deductible. They go out of there way trying not to pay at all by stating "pre existing conditions if your animal has not been insured from the start. Then you have to go back and forth from your doctor to them, which I'm sure they hope you will say "it's not worth it". I have three pets, two unfortunately with Trupanion that we are stuck with and one with Pet Plan, by far superior.
Insurer: Trupanion
By: sandra