217,336+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,336 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very helpful and great customer service
Don't was hit and ended up with a broken leg. The process for the claim took awhile but eventually got settled out. Overall very happy with the service.
Insurer: Embrace
By: Samuel
WILL NEVER RECOMMEND THIS COMPANY
I dont even know were to begin, but i will never recommend this pet insurance company again .. NOT only are they rude and unprofessional , they don't reply to emails when sent , they delay anything that needs to be reimburst or paid to the customers. Trying everything not to pay out .... Ive been treated poorly numerous times by their customer service staff ... when my dog suffered his injury and required immediate attention - i was quoted over 4000 dollars for all the vet bills wen i call into the office for PETSECURE i had a very rude staff member who was not helpful and pretty much told me to deal with it myself and pay out of my pocket and that call back when i needed to submit a claim !!!!!!! not very comforting in a stressful situation . They have also messed with my auto payments not once but numerous times - helping themselves to my account and when contacted they point their fingers directly at the customers. Not once did they touch base with me inregrds to this problems. All these issues were to consistent with them. Ive always had bad experiences dealing with them for pretty much any inquiry. Not one good thing i could honestly say about them and their services. I also cancel my membership a while ago now still no confirmations , they have not returned any of my messages & they keep accumulating the monthly fees when I've asked more then 5 times to CANCEL my services as i left for another company. WHICH I'm still waiting for them to do. WONT BE PAYING them ill tell you that much . OVERALL IM NOT IMPRESSED won't ever do anything with this company AGAIN
Insurer: Petsecure
By: K
ILOVEYOUGUYS!!!
I have recommended sooooo many people to you. Too bad I can't get a reward (NYS) for these referrals. Through my dog therapy group and hospice, I sing your praises! You guys are the best!!!
Insurer: Pets Best
By: evelyn
Thank You for doing the right thing
My claim was denied and when appealed with a letter it was handled in a professional manner and claim was paid. Pet's Best did the right thing and am very satisfied with the over all experience and plan to stick with them
Insurer: Pets Best
By: Steve
Get Healthy Paws Pet Insurance for your Fur Babies
Healthy Paws has been amazing!!! If it wasn't for them I don't know what I would have done, I hate to think about what I would have had to do because there is NO way I'd be able to afford the outrageous vet/hospital/specialist/prescription bills I've had for my Clifford. Getting this insurance when I adopted him was the best thing I ever did, I did it knowing that Cavaliers are known to get heart problems. Little did I know that at the young age of 3, only 10 months after I got him that he would get a very serious heart condition called dilated cardiomyopathy. He's also recently had a bad pancreatitis attack that landed him over a week stay in the emergency ICU. Submitting claims and having them paid has been so easy, no hassles and fast claim payments issued to me. I've also used them for my other Cavalier Sophie that I have coverage on as well for less serious illnesses and same thing, super easy claim process and fast payment. If you're considering health insurance for your pet(s) I HIGHLY recommend Healthy Paws! They have truly saved my Clifford's life because without them and the coverage I could not afford his medical care. Thank you Healthy Paws!!! Stacie, fur babies Sophie & Clifford
Insurer: Healthy Paws
By: Stacie
Very fast and compassionate service
My dog had a major surgery for a torn ligament in her knee. This is a complicated surgery with a very long recovery. It is incredibly expensive as well. It really helped to have the very fast claim review, processing, and mailing of the check for an already overworked credit card and overwhelmed pet parents! Thank you so much! We are pleased with Healthy Paws! As the former president of a 501(c)(3) rescue organization, I can also say that Healthy Paws has a very compassionate mission to help rescues and rescued animals with grants from their foundation. With an excellent experience with both sides of Healthy Paws (insurance and the foundation), I would certainly recommend them highly!
Insurer: Healthy Paws
By: Claudia
Adversarial
Very unsatisfied with the responses to submitted claims. Everything we submit request additional information or medical records. Everything is on a medical receipt and includes an itemized receipt. We have no "additional" medical information, as Hitchcock is a rescue dog that we adopted in October 2016. Each and every bit of medical records we have have been submitted to you. We are seriously reevaluating whether the cost of this insurance is worth the cost. They sell themselves to us, then all we get for our money are more requests for more information. Trust me, we do not hold back any information and if the expenses come from our vets office and are itemized, they are legit. My husband and I both work at major teaching institutions and you can trust that we have discussed this issue with many colleagues who agree that our experience has been very negative. We have carried Nationwide Pet Insurance for several years. We are not happy with the constant review of each and every charges and the constant request for additional information. You do not feel as if a partner in the care of our family pet, but an adversary. Our claims are thorough and complete and all requests have been met with information, yet we are still barraged with additional requests. Thank you for your time. We do hope that this situation is remedied in the very near future. If not, we may be partnering with someone else that does not make us feel as adversarial. At this point we would not recommend Nationwide Pet Insurance services and will share that opinion at every opportunity.
Insurer: Nationwide
By: Kelli
Peace of mind
I have 2 mini-dachshunds, and I knew pet insurance was a must. The premiums are very reasonable. Submitting a claim is very simple and straightforward. Payment is direct deposited into my account. I am extremely please with all aspects of ASPCA pet insurance and I highly recommend it to pet owners.
Insurer: ASPCA
By: Dolores