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Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Tough year made better
Our 5-year old miniature dachshund developed a severe spinal problem and ultimately required surgery - with many prior vet tests and medicines. We ultimately maxed out our policy limit for the year. Embrace was virtually flawless in limiting our expenses within the limits of the policy and did it in a timely manner. Our dog has now recovered and as most pet owners appreciate, we are thrilled to have her back to her old peppy self and being a key part of our family.
Insurer: Embrace
By: George
Peace of mind
I've never been disappointed with my interactions. The Embrace staff are always helpful, kind, and compassionate. The policy itself gives me peace of mind that I will never have to skimp on care should my dog need it. Maisy is Papillon rescue, and I don't what she endured the first 3 years of her life.
Insurer: Embrace
By: Carole
Embrace is the Best
I've had Embrace for my two cats for over 4 years, and they are great. Claims are paid promptly, and the staff is top-notch. I also appreciate their medical review option when taking the policy, no breed restrictions, and ability to add Rx and wellness. One of my cats is sick now, and it's very helpful to receive Embrace's confirmation when a claim is received and again when it is processed.
Insurer: Embrace
By: Sandra
Clearer Explanation Of What Wa…
clearer explanation of what was for deductable , and what is deductable total - for a year?? or what
Insurer: Pets Best
By: Stuart
I Have A Large Lab/Mastiff Mix…
I have a large Lab/Mastiff mix that began to have muscular and mobility compromise. After taking my dog for numerous tests, I was informed he has an incurable neurological disease that I could only be treated with vitamin supplement support, comfort measures, and quality of life provision. Had I not had the support of Pets Best Pet Health Insurance, I would not have been able to understand what direction I know I shall eventually need to take. Although the diagnosis I received meant my precious boy was not a candidate for further treatment, I have peace of mind because of Pets Best; I was provided with resources for diagnostics to know what I was facing. My claims were paid quickly and efficiently. I am so grateful for the support and ethics of this company. Without their help I would have never been able to have had the thorough evaluation of his issue and know how to care for my best friend during this stage of his life.
Insurer: Pets Best
By: Sharon
Long Time Customer, Long Claim…
Long time customer, long claim history :) Love everything about this company. Your claims reps are bad ass and super responsive. Im very impressed with the passion and commitment your team has for what they do. Shout out to Al and Lisa! "
Insurer: Pets Best
By: David
Jasper My 6.5 Year Old Schnood…
Jasper my 6.5 year old Schnoodle jumped off of the bed. He was limping but I could not detect anything. It was a day before I found the reason for the limping. His index toe was swollen and purple which was hidden by his fluffy hair. Doc thought he broke the toenail where it connected into the bone, after X-rays we found that is was a bad sprain that opened and infected. Thank Goodness that was all it was. With medication and soaking Jasper is good as new. Thank you so much Pets Best. I am so glad that I found you. It took a broken leg of another dog to search for a good pet insurance. I feel that after searching out many other insurances this was the best and you confirmed that I was right. It was easy to figure out what I wanted in insurance and when I needed you it was very easy to file a claim. Thank you"
Insurer: Pets Best
By: Sherry
It Has Covered Her Ple Since H…
IT HAS COVERED HER PLE SINCE HER FIRST EPISODE HAPPENED A LITTLE OVER A YEAR AGO
Insurer: Pets Best
By: Margaret
Pets Best Has Been Very Quick …
Pets Best has been very quick responsive to all claims that I have filed for my saint Bernard Humphrey, who was recently diagnosed with osteosarcoma.
Insurer: Pets Best
By: Judi
My Cat Sophia Was Diagnosed Wi…
My cat Sophia was diagnosed with hyperthyroidism a few months ago. She has lost a large amount of weight and also suffers from other symptoms of this disease. The illness has required a lot of challenges, as she was not responding well to the medication, even while trying several forms such as pills, liquid and trans-dermal. Throughout all the testing and sick visits, Pets Best has been wonderful! Filling claims on-line is so simple and the response time and reimbursement, according to our chose plan, is quite fast. Sophie will need to have radio-iodine treatment, which will cure her completely and I never would have been able to keep up with the cost of her illness if it wasnt for Pets Best. I highly recommend them and I"m extremely happy that I picked them for our Sophie"s insurance! "
Insurer: Pets Best
By: Susan