217,166+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,166 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,796 reviews

4.9
Healthy Paws

11,085 reviews

4.9
Fetch

5,418 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,955 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 13, 2017

My 11 Year Old Terrier Fractur…

My 11 year old Terrier fractured several teeth chewing on bones. I took her to a veterinary dentist (specialist) rather than regular GP because of her age. He safely extracted the two broken teeth and also found another broken tooth that I had forgotten about, it happened several years ago when she was hit by a car. He took that one out too. I had the specialty hospital file the claim and the payment went directly to them . PetsBest paid everything I could have expected on a $2800 claim, leaving me with the deductible, copay and office visit charge -- all fees that I had chosen to be my responsibility when choosing my plan. Payment was swift and painless. I recommend pet insurance to all pet owners; I wouldnt be without it."

Insurer: Pets Best

By: Pamela

Useful
January 13, 2017

Petsbest Has Always Been Very …

PetsBest has always been very prompt, responsive and easy to deal with regarding claims. Customer Service is always highly responsive and helpful. Very good company

Insurer: Pets Best

By: Barb

Useful
January 13, 2017

The Claim Process Is Easily Co…

The claim process is easily completed online. Response to submitted claims is prompt. I also like the direct deposit.

Insurer: Pets Best

By: Thea

Useful
January 12, 2017

Pre Existing is their famous excuse!!!

Don't get VPI FOR SURE!!!! We had a German Shepherd who was 100% healthy when we got her as a puppy....put her on the highest plan possible and 4 months later ended up getting her fixed. The day after the surgery she all the sudden stopped urinating and was severely blocked in the bladder, moving up into the kidneys. Took her back to the vet, of course, /'f they sent us straight down to GCVS (a specialty hospital that people from all over the US come to for disease, cancer, etc). Luckily it's 45 min from our home, but talk about expensive!!!! Her first 4 days in the hospital cost $4500...including another surgery to relieve blockage. All 3 specialists said that it was NOT caused from the surgery and is so rare that would be normal to be undetected until it actually hit the point she was at. But VPI claimed it was "pre-existing" and wouldn't cover even a single penny! Even after submitting proof of tests and testimonials from all specialtists saying it was not pre-existing...still, not one penny! At this point it was too late to change insurance companies bcuz then it really would be pre-existing. Therefore...after 6 yrs of medical treatment and many hospital stays and surgeries, we've spent over $30,0000 on our dog. Would do it again and again in a heartbeat bcuz she's one of the family BUT ridiculous that we had insurance company that wouldn't lift a finger to help. At all. Never has. By the way VPI...if not being able to urinate was considered pre-existing, common sense has it that she wouldn't have lived. Really?? Didn't know a dog could go 4 months (from the time we signed up with VPI) without peeing...ridiculous excuse if u ask ME! Sadly, we lost our Dakota 3 months ago after battling this rare disease! She died of kidney failure...which the vet agrees they could've possibly found a cure if insurance would've helped and instead used the money out of pocket to use towards research and exotic meds to try. Hmmmm. Prettt sad if u ask me. So now we just got another new puppy (Bentley) who is a 2 month old German Shepherd as well...and as I search for new plans and ask vets for recommendations, almost 100% of them have referred me TO Healthy Paws Insurance... so wish me Luck this time. And I sure hope Bentley is in good hands with them bcuz Poor Dakota was certainly NOT by using VPI. NEVER AGAIN!!!!

Insurer: Nationwide

By: Christi

Useful
January 12, 2017

Pre Existing is their famous excuse!!!

Don't get VPI FOR SURE!!!! We had a German Shepherd who was 100% healthy when we got her as a puppy....put her on the highest plan possible and 4 months later ended up getting her fixed. The day after the surgery she all the sudden stopped urinating and was severely blocked in the bladder, moving up into the kidneys. Took her back to the vet, of course, /'f they sent us straight down to GCVS (a specialty hospital that people from all over the US come to for disease, cancer, etc). Luckily it's 45 min from our home, but talk about expensive!!!! Her first 4 days in the hospital cost $4500...including another surgery to relieve blockage. All 3 specialists said that it was NOT caused from the surgery and is so rare that would be normal to be undetected until it actually hit the point she was at. But VPI claimed it was "pre-existing" and wouldn't cover even a single penny! Even after submitting proof of tests and testimonials from all specialtists saying it was not pre-existing...still, not one penny! At this point it was too late to change insurance companies bcuz then it really would be pre-existing. Therefore...after 6 yrs of medical treatment and many hospital stays and surgeries, we've spent over $30,0000 on our dog. Would do it again and again in a heartbeat bcuz she's one of the family BUT ridiculous that we had insurance company that wouldn't lift a finger to help. At all. Never has. By the way VPI...if not being able to urinate was considered pre-existing, common sense has it that she wouldn't have lived. Really?? Didn't know a dog could go 4 months (from the time we signed up with VPI) without peeing...ridiculous excuse if u ask ME! Sadly, we lost our Dakota 3 months ago after battling this rare disease! She died of kidney failure...which the vet agrees they could've possibly found a cure if insurance would've helped and instead used the money out of pocket to use towards research and exotic meds to try. Hmmmm. Prettt sad if u ask me. So now we just got another new puppy (Bentley) who is a 2 month old German Shepherd as well...and as I search for new plans and ask vets for recommendations, almost 100% of them have referred me TO Healthy Paws Insurance... so wish me Luck this time. And I sure hope Bentley is in good hands with them bcuz Poor Dakota was certainly NOT by using VPI. NEVER AGAIN!!!!

Insurer: Nationwide

By: Christi

Useful
January 12, 2017

I dont need pet insurance I used to think

I've been a pet owner since I was a kid and now I am an adult. I did not think I needed pet insurance because I can pay for all their needs. However, I decided to give it a try "just in case." One of my pets experienced an injury due to black ice. I submitted the claim and I got reimbursed...that easily and effortlessly.

Insurer: ASPCA

By: Zai

Useful
January 12, 2017

Easy, Great Pet Coverage

ASPCA Pet insurance has been a no hassle, great insurance to have for our two dogs. We pay for accident and injury, which covers a lot. Low Deductible, and covers 80% of your costs. Claims can be filed online, so easy! And you get your money fast, 2 weeks or less sometimes. You also know you are supporting the ASPCA when you use their insurance, which is a great thing to know.

Insurer: ASPCA

By: Mandy

Useful
January 12, 2017

Excellent!

The service and communication with Embrace is wonderful. Thank you! I very happy to have insured Gracie with Embrace!

Insurer: Embrace

By: Theresa

Useful
January 12, 2017

Not thrilled

First time using this company. Submitted $1500 claim (included an optional gastropexy and spay) for my new puppy and they only paid $185. I understand they have to make a profit, but I'm not sure if it is more cost effective to save your premiums in an investment account than to have pet insurance.

Insurer: Pets Best

By: Debbie

Useful
January 12, 2017

Excellent customer support

We have had several claims for our boxer, Molly. All where handled professionally and expeditiously! Plus there is routine followup by Embrace staff to ensure that our reimbursements were received. Sadly our medical doctors aren't as attentive!! Tony and Molly

Insurer: Embrace

By: Tony

Useful

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