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Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service!
Purchased insurance on my 2 giant breed puppies when they were 4 mos. old. One had to have ACL surgery. Had to call company 3 times and each time agent was very helpful and polite. I had my claim check in less than three weeks after filing claim. Great company and you can choose a plan that fits your needs. I highly recommend this company!
Insurer: Healthy Paws
By: Kathryn
So Easy and Very Quick Payment
With the many issues our dog has had (2 TPLO surgeries among other things), we've never had any problems with reimbursement. When we started with Healthy Paws, I expected a lot of pushback if we submitted a claim. All I have ever received is prompt payment and great customer service. I now recommend Healthy Paws to all my pet-owner friends.
Insurer: Healthy Paws
By: Shawn
ASPCA takes care of my family and my dog Smokey
ASPCA is the best animal insurance ..great customer service and easy claim process...I feel secure with ASPCA and so does my dog Smokey. Understanding and caring.
Insurer: ASPCA
By: Devenney
Pets Best Is Quick And Respons…
Pets Best is quick and responsive to all my inquiries regarding my pets bills. They are terrific. It"s easy to upload copies of the vet bills and start the process of reimbursement"
Insurer: Pets Best
By: Kate
My Sassy Girl (English Bully) …
My Sassy Girl (English Bully) got a cancer on her leg. My vet removed all of it and hopefully it wont come back...ever. I am glad that I have my pets insured with you guys. You were quick to pay the claim and I was notified on all fronts. Thank you and Happy New Year!"
Insurer: Pets Best
By: James
Great experience
Our 1 year old Doberman had some type of infection that the vets could not figure out. After testing, we ended up with $1,200 in vet bills. Of course we paid it, we would do anything for our dog. I submitted my invoices to Embrace and they were quick to acknowledge receipt of my claims, and keep me posted on the status each step of the way. I received the money within about a month (holiday season). Also, the yearly deductible deduction if you do not submit a claim is a bonus! Thank you Embrace!
Insurer: Embrace
By: Kay
Thank you for my peace of mind.
Embrace dog insurance was amazing when my dog, Stanley, was diagnosed with bloat and neded emergency surgery. I would have mortgaged my house to save my best friend's life but I didn't have to. Thanks to Embrace Insurance, I could say yes to the needed procedures to save my dog's life and know that I would get back 80% of my expenses. I was one of the lucky pet owners. Bloat is often fatal if not caught very quickly. Knowing I had insurance allowed me to take him to emergency pet hospital without thinking twice. It is important to know that reimbursement can take a month or so due to checking for pre-existing conditions, etc. but once approved my payment was received.
Insurer: Embrace
By: Bridget
excellent
Thank you VPI for paying in full 2 more claims I submitted 2 weeks ago. I have this insurance for 6 years, and I have been so happy with it. Their customer service is also great when you have to call. So thank you nationwide for paying my claims and for my peace of mind. Keep up the good work
Insurer: Nationwide
By: Joanne
Hassle-free insurance from people who care
The process for filing a claim could not be any simpler. Just upload a picture of the invoice to the app and you have a check in just a few days. The few times I called the company I was treated as if I was the most important customer they had. The policy is the most comprehensive I could ask for and there's no "fine print."
Insurer: Healthy Paws
By: Carissa