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Great Experience with Embrace Since 2019
My recent experience with Embrace was great, just as all of my experiences since 2019. The process for submitting claims is seamless, and the response is quick. Also, when I've called in, such as I did with a recent claim, I receive excellent help. Very happy to have health insurance for my two cats, Bug and Hattie!
Insurer: Embrace
By: Tami Bone
Very easy to understand website!
Very easy to understand website and sign up. Plans are very customer adaptable, like a buffet, pick what you want & forget the rest. Excellent email communication and patience in waiting for me to send records. Pumpkin is my rock in my house full of chaos.
Insurer: Pumpkin
By: Mike & Toni
When my pet has passed on I will never…
When my pet has passed on I will never use Embrace again for my insurance needs. They don't really care about your pet they only care about money. I understand that my premium goes up each year based on our dogs age but they try to claim they don't raise your premium based on past claims, with is false. I had several claims last year and low and behold my premium increased by $140 for the year. From $116 to $256 and you can't tell me this wasn't because I had several claims. The only option was to reduce my coverage in order to get a lower premium which is absurd. Like I said all they care about is money. Insurance companies over all are a total rip off in my opinion.
Insurer: Embrace
By: Melanie Spigelmyre
First time using pet insurance.
I found it very easy to set up Trupanion insurance for all my pets. I had an excellent customer service experience with an agent from Los Angeles, who efficiently set everything up over the phone. I hope no emergencies arise, but I appreciate having the protection of Trupanion insurance in the event of an unexpected situation.
Insurer: Trupanion
By: Angela Prieto
Manipulated and robbed
I obtained pet insurance for both my dog and my cat. My dog had a dental exclusion. I was told after my dog had his teeth pulled and a cleaning, they would remove that exclusion. He had 19 teeth pulled and all out of pocket due to the exclusion. I was then told that they will not remove the exclusion. In fact, they added several more exclusions that cam AFTER I signed up for insurance which means they should have covered it as it came but instead they just added to the exclusion. Any surgery side of issues would basically not be covered and all of his wellness would cap out which would make having the insurance more expensive than not having it whether from wellness or emergency service needs. I also had insurance for my cat and it cost more to have the insurance than to keep him up to date with other needs. The customer service rep was very kind and turnaround time on claims are quite rapid which is how I ended up with a 2 star rating. Other than that, very manipulative and not worth the money.
Insurer: Nationwide
By: K Cox
10/10 would recommend
The salesperson worked with me and helped me with all of my questions. You could really tell he cared about giving me the best experience, and the best coverage for my pet.
Insurer: Nationwide
By: Ricardo Barajas Jr
The claim process is very easy
The claim process is very easy. The organization seems to process claims quickly.
Insurer: Spot
By: M. Schmeltzer
They really are a great company that…
They really are a great company that stands behind their product. I get fairly reimbursed. I am happy with them.
Insurer: Pets Best
By: Md
Josh was great!!
Josh was very nice and helpful and got what I needed done in a very short time.
Insurer: Fetch
By: Starr Brown