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Easy sign up and cost effective …
It was easy to sign my dog up and customer service was very helpful too.
Insurer: Trupanion
By: George Novotny
Ease to file a claim and the quick…
Ease to file a claim and the quick response to handle it.
Insurer: Pets Best
By: Dorothy Chance
Account location
I still don't have an account- I paid but didn't get an email with my account information on it.
Insurer: Trupanion
By: Bean
It has been great using the insurance
It has been great using the insurance, they work fast and everything flows well
Insurer: Embrace
By: Heydi
You handle claims very quick
You handle claims very quick
Insurer: Spot
By: Ralph
Best decision that we have EVER made!
Wow… writing this review is a total no-brainer! We have a tendency to adopt the most wonderful but medically “high-maintenance” pups, and honestly, we shudder to think what life would’ve been like without Healthy Paws these past nine years. Heartbreak? Definitely. Tears? Countless. Bankruptcy? Highly likely. But let’s not dwell on that horror story—because here’s the good part: Healthy Paws is, hands down, the most exceptional company we’ve ever had the pleasure of working with. We truly can’t imagine navigating life with our dogs without them in our corner. There’s a kind of surreal magic in being handed a vet estimate that rivals the cost of a (decent) used car… and not even flinching. We get to say, “Do whatever it takes to help our babies,” without financial panic setting in. That peace of mind? Priceless. From covering the costs of removing Stringer’s recurring mast cell tumors (we're talking 2–3 times a year for seven years) to helping us get Ella through major knee surgeries at just two years old—surgeries that gave her a pain-free, active life and prevented future hip dysplasia—Healthy Paws has shown up for us every single time. Their support has made an enormous difference in our lives, and we are endlessly grateful. We tell literally every pet parent we know: Get Healthy Paws. Your future self and your fur babies will thank you.
Sign up was so very easy
Sign up was so very easy! Even when I had to call and speak to someone, she was very helpful and understanding! Definitely a good choice for us! Thank you!
Insurer: Trupanion Canada
By: Louanne Berry
Think Twice Before Choosing PetPlus US
After paying premiums for over 9 years—two of my surgery claims totaling approximately $14,000 were denied without proper justification. Despite being a long-term customer, the support and coverage I expected were simply not there when I needed them most. I've since spoken to other pet parents who have had better experiences with alternative providers. Sadly, due to the age of my pet now, switching insurance is no longer an option for me. I strongly urge anyone considering PetPlus US to do thorough research and weigh your options carefully before committing. Your pet deserves better, and so do you.
Help with expensive mass removal and testing
I had two large bills related to removing and testing masses on both my senior dogs, and Pets Best gave excellent coverage, and was quick to determine the outcome of my claim and to deposit reimbursement. Many of my bills since I've had the insurance (which has been a little over a year now) have been for pre-existing conditions (and not covered,) so it was really nice to finally feel like the insurance is paying off, bigtime.