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Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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SO MANY 10/10's/NEGATIVE EXPERIENCE
Based on my experience with HP, I was shocked to see how many delighted pet owners--100's! Wish I could say the same. After satisfying all requirements, my 2 year old Maltese mix got violently ill after eating from a new bag of Costco pet Food, necessitating several trips to her vet and emergency care. I submitted all required documentation and was told several times, I had to re-submit. Was stuff being filed properly? This went on for a couple of months. Many excuses. In the end, no real reimbursement. Was told, "We don't cover exams." Based on my experience I could not recommend.
Insurer: Healthy Paws
By: Rita
Healthy Paws is awesome!
I have had Healthy Paws coverage for three consecutive Jack Russell Terriers. My two-year-old was just diagnosed with Patella Luxation and would not use her back right leg. Major surgery was required including insertion of pins into her knee. This was quite upsetting but the best part was Healthy Paws and their quick response and coverage. No questions asked, they turned around the claim essentially overnight and issued a check for my full costs, minus my chosen deductible. They also emailed to follow up, asking about my puppy's well-being. This is not the first time they have come through in very short order, with full reimbursement under my policy. I would, and do, recommend them without qualification!
Insurer: Healthy Paws
By: Jackie
Peace of Mind
Embrace has given our family peace of mind whenever our dog is sick or injured. They are always prompt and answer questions.
Insurer: Embrace
By: Lindsay
Great Insurance
Last year our 1 year old cocker spaniel, Maggie, got sick and as a result it was discovered that she had a very enlarged kidney. After seeing various professionals it was determined that she needed to have her kidney removed. Our total bill came to about $ 7400.00. We are so glad we had Pets Plus Us insurance as that would have been a lot of money to be out.Maggie is our first dog that we have had pet insurance on (and we have taken it out on our younger dog) and we are so glad we have it. Our claim was also handled in a very timely manner. We would recommend insurance to everyone.
Insurer: Pets Plus Us
By: Darlene
quick & efficient
always fast and efficient response
Insurer: Embrace
By: gina
Glad I had Insurance
Overall, my only complaint would be the underwriting time could be quicker, but once everything got rolling they were very quick to get the cheque to me. Jamie McLellan was an amazing help with everything!
Insurer: Pets Plus Us
By: Jen
Best Insurance Ever!
This is the best decision I've ever made for my cats. Easy to file claims, quick responses, and quick reimbursements. They do everything right! I would recommend this to everyone!
Insurer: Pets Best
By: Chris
Pet insurance doesn't get ANY better than Health Paws
Healthy Paws took care of my 11 year old greyhound back in 2014, paid exactly what they said they would. Promptly, without a hassle and customer service was great when I had a question. Fast forward to 2017 when my other greyhound developed a limp. It turned out to be osteosarcoma in her proximal humerus. She's a very athletic, out-going middle aged girl, it was very early in the disease process, so I opted for amputation and chemo. Hospitalization for the amputation was supposed to be 3 days, turned out to be 5 days. No complications, but dogs who have been using the amputated leg without a problem take longer to acclimate to having 3 legs, but the prognosis for them is better because the cancer is caught earlier. Healthy Paws paid for the bill which was more than $5,000. That's on top of medication, several sets of xrays and a bone scan. Just as before, Healthy Paws has paid every claim quickly and kindly. I even received an email checking on my girl from the president of the company! I can't say enough good things about them, they have been great for us. I have the plan that pays 90% and they do. If I didn't have them I don't think I would have been able to extend my girl's life (either of them).
Insurer: Healthy Paws
By: MCLK
Pets Best Makes It So Easy To …
Pets Best makes it so easy to care for our pets, thank you so much!!!
Insurer: Pets Best
By: Cristina
My 10 Month Old Kitten Jesse H…
My 10 month old kitten Jesse had to stay at the vet for several days due to an ingestion of a massive amount of hair from a hairbrush. There were a lot of expenses involved in this of course. It was very simple to file the claim, and they were very responsive and quick about getting us reimbursed. This is great insurance, and Im so thankful to have it. Best decision I"ve ever made regarding my cats!"
Insurer: Pets Best
By: Chris