218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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In Regards To My Most Recent C…
In regards to my most recent claim I am disappointed as they indicated that the issue my pet was seen for was a pre-existing condition which it is not. They did not provide how they came to that conclusion or how they made that decision so now I have to file a claim. I understand that the vaccines werent covered which is fine & I anticipated that but the other issue seems like Pets Best trying to get out of having to pay for something."
Insurer: Pets Best
By: Felicia
A Portion Of My Claim Was Deni…
A portion of my claim was denied because the doctor did not include a reason as to why they prescribed medicine. I dont think I should be penalized because of the way the doctor print it reports."
Insurer: Pets Best
By: Desjane
Claim Process Was Painless And…
Claim process was painless and not intimidating. Great record keeping from visit to vet earlier in the year - as far as required deductibles and co-pays - and, in fact, amount paid for combined 2 visits was more than my calculations so very happy. Thank you.
Insurer: Pets Best
By: Sylvia
Very Good, Thank You!…
Very good, thank you!
Insurer: Pets Best
By: Juliette
U Wish Human Claims Could Be S…
U wish Human claims could be so easy!!! Adopted a rescue cat from the Humane Society and that very night got insurance for the little guy. Put a claim in one day and 2 days later I was getting an email saying that my reimbursement was getting directly deposited into my account. Surprised does not cover how I felt. Literally 3 days and it was all over. The sending in the invoice through a screenshot on your phone makes it ten times easier!! As I said first, I wish my insurance took a page outta it books!!!!
Insurer: Pets Best
By: Simone
Would Like An Email To The Sta…
Would like an email to the status thru the claim process
Insurer: Pets Best
By: Saundra
It Was Faster Than I Thought. …
It was faster than I thought. Very easy to file on line.
Insurer: Pets Best
By: Kenneth
Best Thing I Ever Did.…
Best thing I ever did.
Insurer: Pets Best
By: Karla
Amazing
Amazing service, always helpful and understanding. Some times it seems too good to be true. Thank you for all you do!
Insurer: Trupanion Canada
By: Mary