217,166+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Brilliant
Best insurance! Everyone there is so nice. They listen and answer your questions. Claims are handled quickly. This company is the best. I also love that you can use holistic vets.
Insurer: Embrace
By: Tami
cannot recommend Embrace
Exclusions exclusions exclusions! Beware. In my opinion your money is better spent placed in a savings account. A claim was submitted for treatment of a seizure that occurred within the coverage period. There was no diagnosis of chronic seizures prior to when the coverage period began. So no clue how this determination was made. Note that the Vet still has not determined the cause. They are still testing and observing. Note also the claim was not reviewed by a Vet. It was reviewed by a Vet Tech who also determined that ear infections and cancer (my pet has a very small benign skin flap) are also excluded.
Insurer: Embrace
By: Unhappy
Healthy Paws
Our overzealous frenchie got into some coffee beans and was treated by an emergency clinic for toxicity. She's fully recovered and back to her happy self! Healthy Paws filed and processed our claim quickly and showed genuine concern for our sweet dog. Everyone we've ever dealt with at Healthy Paws has always been very kind and thoughtful. We wouldn't ever choose another company.
Insurer: Healthy Paws
By: HMS
anything to deny a claim
Hi all, First off, My dog had a Hematoma on his ear, as a result of external trauma. Embrace denied it because they said it was "probably due to an ear infection," and I am in the waiting period for illness. I appealed it, and when I went back to the vet, and the vet showed documentation that there were "NO SIGNS of an infection." The appeal was denied because the vet mentioned allergies, and that because my dog sometimes gets itchy skin, the hematoma caused by trauma is a "pre-existing condition." Embrace will apparently do anything to deny a claim. I am going to post my story everywhere I can
Insurer: Embrace
By: Cookie
Quality and Reliable Health Insurance
I was lucky to purchase health insurance for our boxer when he was about 9 months old. At 1 yrs old, he came down with his first case of autoimmune meningitis. He is now 3 1/2 and has now been diagnosed with his 3rd bout of meningitis. The heavy steroids he was on to treat his issues caused, amongst other things, a staph infection in one of his discs in his spine. All of his diagnosis and treatments have been expensive and lengthy. Healthy Paws' submission for claims is super fast, and I receive the reimbursement right away. So grateful that my dog has access to excellent health care so he can continue leading a high quality of life
Insurer: Healthy Paws
By: Kerry
Blood test and antibiotics
Our pup got Lyme Disease and they are not covering the blood tests or antibiotics because it was transmitted through a tick. So even though this was not a preexisting condition, and our pup is sick, they WONT COVER ANYTHING.
Insurer: Figo
By: Vivian
Horrible
we read on your site that you pay out 95% of your claims, somehow I ended up in that 5% you didn't pay out. we went into Oradell to find out one issue that wasn't there before and found more issues that didn't exist before we brought him there. but as long you keep your money that's what matters. I promise you I will never recommend you to anyone and will do everything I can to make sure everyone sees what a scam you are. we had plenty of vet bills and visits to show he didn't have these problems before our rush to Oradell. so thanks for adding to our heart break, since a day after taking him home he had to be put down. awful company that doesn't deserve to be in business.
Insurer: Embrace
By: Chase
Thank you Healthy Paws!
Healthy Paws has been such a blessing! As soon as we rescued our "son" Luigi, we decided to get insurance. We shopped around and chose HealthyPaws because of its limitless coverage. We opted for the $250 deductible and 90% coverage option. The only reason I am giving 9 instead of 10 is because I wish the cost of the vet visit was covered. That is my only deduction. Other than that issue (which is pretty standard when it comes to insurance plans), I am very happy with HealthyPaws. When the short waiting period was over, Luigi and I went for a run and crashed into each other. He landed funny on his leg and immediately began to cry. I brought him to the vet and they asked if I wanted Xrays. I had no problem saying "yes!" because I wanted to make sure he was okay. Since then "crash" has needed foot surgery, antibiotics, and pain medication. Most recently, Luigi's salivary gland blew up and the doctors weren't sure if it was a cancerous lymphnode or salivary gland. He wound up needed major surgery with a salivary gland removal and biopsy. Thankfully every thing was negative and Luigi is healing. In such a short time, my baby has needed so much treatment and Healthy Paws has been there every stop of the way. We called to ask about procedures and medicine and they covered more than we thought. We used their app to easily upload and keep track of claims. Most importantly, when Luigi was recovering, I got an email from Healthy Paws just to check up on Luigi. If I didn't have insurance, I wouldn't be able to get Luigi the care he needed. Thanks to Healthy Paws, I'm able to keep my dog healthy and don't need to worry about bills when seeing a vet. Their turn around time for reimbursement is very fast and they are very easy to reach for customer service. Thank you Healthy Paws!!!
Insurer: Healthy Paws
By: Suzanne
Good but more speed needed
Wish it could have been done in 7 business days.
Insurer: Embrace
By: Susan
Terrible
They wouldn't cover a root canal for my dog'show broken tooth. They would only cover extraction. I didn't want her to be painful but the consulting vet didn't seem to care at all. I cancelled my policy. I would never recommend this company. "Champions of pet owner happiness" pffft, yeah right.
Insurer: Pets Plus Us
By: Sue