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Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very fair
Although our claim was initially determined to be not covered (the first claim rejected in 4 years of claims for 2 dogs) bc it was incorrectly thought to be illness of gums , after calling today to clarify and speaking to Jenna,claims supervisor, a new decision was rendered to cover all fees within an hour of the call !! She was extremely understanding and helpful. The only reason I didn't give a 10 rating is because illnesses related to dental and gums are not covered and frankly, the wellness account would not even cover a third of these potentially costly treatments. It should be an option as an add on at least for those who would like such coverage. (Some competitors offer this)
Insurer: Embrace
By: A.Blanche
Very fair
Although our claim was initially determined to be not covered (the first claim rejected in 4 years of claims for 2 dogs) bc it was incorrectly thought to be illness of gums , after calling today to clarify and speaking to Jenna,claims supervisor, a new decision was rendered to cover all fees within an hour of the call !! She was extremely understanding and helpful. The only reason I didn't give a 10 rating is because illnesses related to dental and gums are not covered and frankly, the wellness account would not even cover a third of these potentially costly treatments. It should be an option as an add on at least for those who would like such coverage. (Some competitors offer this)
Insurer: Embrace
By: A.Blanche
raven'swellness
the girls i spoke to were all so helpful and polite to me,went out of there way to make sure everything was good to go.
Insurer: Embrace
By: nancy
Claims
Take too long to process.
Insurer: Trupanion Canada
By: Marilyn
What would we do without Healthy Paws?
We can't be grateful enough to Healthy Paws. When we first heard of pet insurance, we thought, how silly—but we signed up anyway because so many fur parents encouraged us to. And now we know why. Our precious five-year-old dog recently had to go to the ER vet maybe 5 times in two weeks because her face kept swelling up with a big hard mass. Healthy Paws was there for us all the way, and she finally had an MRI and surgery, which we could not have done if it weren't for Healthy Paws. We also have an upcoming CCL surgery, but given Healthy Paws history, we are no longer as worried about the cost. The claims are so easy to file with the app, and they process them so quickly. And the reimbursement check arrives very soon after the claim is processed! They are so incredibly efficient—if only health insurance for humans could be as efficient.
Insurer: Healthy Paws
By: Christina
Easy claims process
I take my claim form into the vet when she sees my dogs--that way she can jot any notes down right then and there. I quickly complete my part and the office staff faxes it directly to Embrace. That way I know the claim is off and my vet doesn't have to re pull the file to fill the form out later. I wish you would add Lagotto Romagnolo to your breed list on this pop up as I have to put her in as something else. Thanks
Insurer: Embrace
By: RivahDog