217,165+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,165 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Insurance
I got Pets Plus Us insurance shortly after adopting adorable puppy Molly. 2 weeks later she had an accident and her front leg was fractured. The vet at emergency hospital recommended to leave Molly overnight for additional assessment in the morning. Next morning I've received a phone call and was told Molly needs surgery asap. Everything went great and she recovered completely. I paid almost $5,000. When Molly was discharged I sent a claim request to Pets Plus Us. Without any problems at all I received reimbursement 2 weeks later. Without Insurance I would probably recover from this expense for a year or more.I hadn't had any experience with Pets Insurance companies before, but will always use and recommend Pets Plus Us.
Insurer: Pets Plus Us
By: Dmitry
Figo has demostrated a level of customer service far above and beyond what one would expect to find!
I have had some questions during our time with Figo and each time I have been blown away by the quick, personal, kind and thoughtful response! The claims are settled in usually one day and the claims process is ridculously simple. Many, many companies could take lessons from Figo regarding how they do business and how they treat their customers. I honestly cannot say enough about this company! Top notch all the way!
Insurer: Figo
By: Alice Mauck
awesome! quick turnaround in claim processing
easy process and quick claim approval
Insurer: Embrace
By: chelssa
Sawyer (Labradoodle) Hellis
Your service to Sawyer was excellent. Sawyer had two significant health issues and unfortunately failed to survive the second one. Embrace did wonderful service to us during his short illness, and we thank you for that. Your service and rates are better than our previous insurer.
Insurer: Embrace
By: Carl
Herzog, my million dollar dog...
Hi Tim, He's doing much better, thank you! We only hope he learned his lesson with trying to challenge a buck, (but probably not). We just wanted to say, and you're welcome to use this on your site, we have always appreciated Healthy Paws' birthday, health, and well being wishes. Not to mention, the prompt feedback/answers when it comes to coverage and filing claims. From 2 TPLO surgeries within the first 4 months of purchasing a policy with HP to get "bucked by a buck", you and your team have made everything very convenient, reliable, and check reimbursements have always shown up within days, and it's appreciated! We only wish our personal health insurance worked as well as yours! Thank you, Tanja A very happy and appreciative customer!
Insurer: Healthy Paws
By: tanja
Good, but not great company
They have great customer service, which is probably why I'm still here. Claims are handled quickly and directly to our checking account. My only issue, is the maximum payout on health problems and accidents of the same issue seems very low (I'm on the middle coverage plan - not cheap low option). This caught me by surprise. They consider health issues to be a reoccurring problem when they aren't directly related, not happy.
Insurer: ASPCA
By: DK
Lost Claim
The 12th of January is when the claim was sent when we called go verify the claim. They stated they never received it and after going through emails and going back and forth. My wife was deployed and it took her coming back making phone calls and then getting our claim through. I called to confirm the receipt of the claim and was told it would be handled only to call again after a month. With my wife to go through it after her deployment.
Insurer: Embrace
By: gabriela
Peace of mind worth every penny
I never had pet insurance in the past; always thought it might be a good idea just never got around to it. About three years ago I saw an offer via USAA for Embrace and I jumped on it. After two years without any serious illnesses or injuries I started questioning whether I really needed it. Then it happened. Now within the span of a year we have been through hemorrhagic gastroenteritis with a 3-day stay in the ICU to a torn ACL needing surgical repair. Embrace has been wonderful, covering everything and handling the claims clearly and expeditiously. I will never think twice again and highly recommend them without reservation.
Insurer: Embrace
By: Dina
Smooth, quick claim response and reimbursement
Embrace immediately informed me via email that they received my claims for illness claims while I was vacationing with my Golden. I also received notice of coverage quickly and my checks were waiting for me when I returned home. Thank you!
Insurer: Embrace
By: J
<3 LOVE THIS INSURANCE: Can they cover humans? lol
I am a FurMom through and through. My pets mean the world to me and i want nothing but the best for them. However, let's be honest, furbabies are not cheap. I started learning about pet insurance with another company. My parents started with Healthy Paws (which they loved) as soon as I got my new pup, Lucy, I had my last hassle with Trupanion and switched to Healthy Paws. Healthy Paws has been wonderful: they have great customer service, a great business model and quick turn around even on my Lucy's ACL surgery :( Oh, even her ortho surgeon was saying how amazing healthy paws are when I told him I had it. If you are on the fence: I own a Pet sitting/walking business (PoochTown) and I have told all my clients about Healthy Paws. Some already have them and love them. Others chose other plans - then regretted it later. Some didn't do anything and also regretted that even more later. Honestly, I wish my health insurance would run as well as Healthy Paws does.
Insurer: Healthy Paws
By: Ciara