217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best Customer Experience
, I preach to everyone that listens that Trupanion is a great company. My experience with you has always been amazing. I work for a p&c insurer and when I do sales training I always use Trupanion is a company we should emulate. I train staff on the importance of providing the best customer experience to our clients and mention the service I receive from all the staff at Trupanion. Selling is about the customer experience. I also stress with our staff that selling is not about be the cheapest. It’s about the value and customer experience. I go on to tell them that I could have signed up Niko elsewhere for less premium but I would never leave Trupanion because of the experience and great value you provide. Sorry, didn’t mean to talk your ear off but I just wanted to let you know how much I appreciate what you and your company do.
Insurer: Trupanion
By: Bruno
Trupanion is GREAT!
Trupanion is great to call & resolve things. THanks
Insurer: Trupanion Canada
By: Bill
Trupanion is GREAT!
Trupanion is great to call & resolve things. THanks
Insurer: Trupanion
By: Bill
It Would Have Been Nice To Hav…
It would have been nice to have someone tell me why my claim was denied instead of me having to figure it out myself
Insurer: Pets Best
By: Alexa
The Claim Was Very Easy To Sub…
The claim was very easy to submit using my iPhone. It was processed in a timely manner too. Im so glad that I switched to Pets Best. Submitting a claim with my former pet insurance was such a hassle "
Insurer: Pets Best
By: Ronald
We Have Used Pets Best For App…
We have used Pets Best for appx. 5 years for both of our dogs. We have had numerous claims. Web site for uploading claims is outstanding. Easy and reliable. Response was always timely and reasonable. Customer service for issues and questions once again is outstanding. Impressive company. Highly recommended.
Insurer: Pets Best
By: Mary
Our Dog Was Diagnosed With Can…
Our dog was diagnosed with cancer in the Fall of 2016 and Pets Best was right there when we needed them .All claims were processed in a very timely manner and there was no haggling or additional paperwork to get claims paid. We have recommended Pets Best to at least six of our friends and they all thanked us for referring Pets Best .The good news is our dog is still with us an cancer is in remission. Thank you Pets Best .
Insurer: Pets Best
By: Art
Pets Best Is Definitely On Top…
Pets Best is definitely on top of the claims process! I got reimbursed in about 5 days! I highly recommend them!!!! I have insurance on all 3 of my Italian Greyhounds!
Insurer: Pets Best
By: Shellie
My Dog Has Canine Lupus, It Ac…
My dog has canine lupus, it acts up occasionally, and she needs extra meds, besides her daily two meds to keep her in check. An ongoing concern, but thankful I was wise enough when she was a pup to purchase health insurance for her.
Insurer: Pets Best
By: Jane
Overall, I Am Extremely Satisf…
Overall, I am extremely satisfied. Claims are very easy to fill out which is what I love and since I now fax my claims, it makes a difference in the response time as opposed to US mail. The breakdown at times, takes me a little time to understand but once I take the time and focus, I get it. But what I love most, is the easy to complete forms. Also great customer response and support when I call. Never have to wait and questions are answered quickly in a polite and helpful manner. Thanks! Great job overall
Insurer: Pets Best
By: Linda