218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I trust Pets Best to be fair
Nearly ten years ago I adopted a stray cat and thankfully decided to insure her with Pets Best (PB) since I knew she had had a difficult life before coming into our home. Because I didn't know her age, I decided to insure her as a senior animal. I am glad I did because she has had a lot of different health problems over the years. Last year, the premiums I was paying for a $250/80% policy became too expensive, so I decided to cancel her policy. When I called to do that, the PB representative suggested that instead of cancelling I raise the deductible, but keep the 80% and she informed me that all her past diagnoses would still be fully covered and only new problems would face the higher deductible. I took her advice and thank goodness I did because that same year my cat was diagnosed with cancer and the surgery to remove it was more than $4,000. When I submitted the claim, PB told me because the first symptoms of that cancer began while I was still under the $250 deductible policy, there would be no deductible and PB reimbursed all our costs at 80%. I did not expect that and did not ask for it. It was offered to me by PB. Amazing!! This company has been there for my cat, and has always paid without any problems. The claims are super easy to file, and reimbursements are directly deposited into my checking account very soon after a claim is submitted. I highly recommend this company.
Insurer: Pets Best
By: Ann
VERY GOOD COMPANY
Very responsive and paid the claims quickly. Definitely recommend.
Insurer: Trupanion Canada
By: Lori
VERY GOOD COMPANY
Very responsive and paid the claims quickly. Definitely recommend.
Insurer: Trupanion
By: Lori
Beware of Healthy Paws
I chose Healthy Paws as pet insurance for two dogs. Beware of this insurance company that is rated as No. 1 when processing your claim. I was told by a representative this morning that they do not use the diagnosis of the vet to determine payment. How do you accurately determine payment on a claim without processing the diagnosis of the vet? I will be finding another pet insurance as this one fell well below ratings and expectations. Don't always believe the ratings and do your homework. This is a costly expense so choose wisely or you too will be surprised when you go to file a claim.
Insurer: Healthy Paws
By: Charlene
Beware of Healthy Paws
I chose Healthy Paws as pet insurance for two dogs. Beware of this insurance company that is rated as No. 1 when processing your claim. I was told by a representative this morning that they do not use the diagnosis of the vet to determine payment. How do you accurately determine payment on a claim without processing the diagnosis of the vet? I will be finding another pet insurance as this one fell well below ratings and expectations. Don't always believe the ratings and do your homework. This is a costly expense so choose wisely or you too will be surprised when you go to file a claim.
Insurer: Healthy Paws
By: Charlene
Awesome
I have a 6 year old GSD, her name is Nyah and she has had a host of issues. The most recent one was for a CT scan, and Rhinoscopy of her nose, head and nasal cavity. The bill was for $3733.00, but thank goodness for HealtyPaws, painless claim process, I received a reimbursement for $3310.20. This was the best decision I made for my pet when she was a puppy. I reviewed several Pet Insurance Companies, and I am glad I chose HealtyPaws. They even checked in on her, which made me fees so good inside to know they care about my girl. They are simply the best!
Insurer: Healthy Paws
By: Kimberly
Our Precious Princess gave us a scare.
We took our Princess for emergency care due to 3 day constipation. XRAYS and bloodwork was taken. Thank God it was nothing serious. ASPCA responded to our claim and delivered in a timely fashion. Thank you.
Insurer: ASPCA
By: Adolfo
Reimbursement for diabetic insulin
We are very pleased with the prompt service rendered by Embrace. Our dog Rocco suffers from diabetes, we have had multiple claims submitted to Embrace for reimbursement. Our claims have been paid in a very timely manner. I have no complaints about the way our claims have been handled by Embrace. I can truly say that Embrace staff in all areas (i.e. customer service) have handled our claims in a very expedient manner.
Insurer: Embrace
By: Bill
One less thing to worry about
It has never been a question of whether or not I would do what is needed for my fur babies. And once upon a time, some pretty intense credit card debt was the result. But now that I have ASPCA Pet Insurance, I have one less thing to worry about. Knowing that I'll be getting some hassle-free assistance in covering the vet bills, means my pet all my attention and all I have to worry about is keeping her fuzzy face healthy.
Insurer: ASPCA
By: Andrea