217,576+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,576 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,811 reviews

4.9
Healthy Paws

11,103 reviews

4.9
Fetch

5,445 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,877 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

March 20, 2017

Wow... and thank you!

We were new customers to Embrace, and shortly after we became eligible to submit claims, we had a horrible coincidence take place - our cat, Kali, had to be rushed to the vet. We never thought we would end up using the insurance so soon, as our cats were relatively healthy outside of some ear stuff and dental issues. Originally, we thought that her swollen toes and odd behavior were the result of an injury since she's a clever kitty who had recently learned how to crawl inside our couch! So when we discovered the problems with her toes, we rushed her to the vet, thinking that it was a recent injury. This was the start of a 2-month long journey for Kali that started with a near-amputation of her toes that was canceled last minute after an EKG scan found a tumor in her chest. We received a referral for an oncologist who recommended surgery to remove the tumor. We found out that the condition on her toes was known as pemphigus and we suspected that she might have cancer. We were told by several vets that the likelihood may be high. Thankfully, the tumor was a benign one but the pemphigus would remain possibly for the rest of her life. The good news is that the tumor's removal means that her condition is much more mild than it was with the tumor in her, which means that the medications that she's one now are limited and therefore not nearly as debilitating as they might've been with higher doses. Through this very stressful time in our lives, when we thought we might lose our cat, we were so thankful for the Embrace insurance. I was almost certain that we might not receive coverage, being new customers, and due to some stories that I have heard about other pet insurers. However, Embrace was with us all the way. All claims were processed within a timely fashion & they even checked in with us during this time to see how we were doing. The website and submission process makes it very easy to submit claims & track them, and I love seeing the breakdown of what was covered. I'm so thankful for Embrace. Because we were in a position to make the best choice for our cat's quality of life, Kali now is much healthier than ever, and we hope to have many more years with her. I will never have an animal that I can't cover through Embrace.

Insurer: Embrace

By: L

Useful
March 20, 2017

Our Dog, Queen Victoria, Had T…

Our dog, Queen Victoria, had to have several growths removed. PetsBest was great at paying for the initial exam and for the follow up suregery.

Insurer: Pets Best

By: Mike

Useful
March 20, 2017

I Received A VeteranS Discoun…"

I received a veterans discount after the claims rep asked if I was a veteran which reduced my monthly payments...great customer service!"

Insurer: Pets Best

By: David

Useful
March 20, 2017

We Are Very Pleased With The E…

We are very pleased with the ease of filing claims and receiving reimbursement. I recently signed up for direct deposit which will be even easier. Its so comforting to know we have insurance on our beloved fur baby. Thank you! "

Insurer: Pets Best

By: Diane

Useful
March 20, 2017

Pets Best Makes The Process Of…

Pets Best makes the process of submitting claims very easy and simple. The Customer Service team is always there to answer any of my questions or concerns and able to do so quickly!

Insurer: Pets Best

By: Ayu

Useful
March 19, 2017

I wish my insurance company for people is for my p

Whether it was Jelly falling and needing serious ligament surgery or for emergency blood transfusion because of previously undetected anemia, a diagnosis of chronic kidney failure which necessitated lots of lab work, and subsequent, ongoing treatment, or Max's serious flea problem, or reimbursement for Simon's routine check ups, ASPCA has delivered over and over again. They are very clear upfront and what is covered. I have use them for more than 10 years and I've never been disappointed. Without them my expenses were my one cat, Jelly, alone would've been $16,000 out-of-pocket. ASPCA consistently covers 80% of all my expensive. Truly a lifesaver! I recommend him highly

Insurer: ASPCA

By: Amey

Useful
March 19, 2017

Best Customer Service!

Healthy Paws Pet Insurance is absolutely amazing. It is so easy to submit a claim by just snapping a picture on the app (takes me 10 seconds, I do it before I leave the Vet!) Recently, my pup had an emergency, and it was of course quite expensive. Thank goodness she is okay, and thank goodness I had insurance. They let me know my claim was approved within 72 hours, and I received my check one week later, before I even had to pay off my credit card. Even more impressive, I got an email from Healthy Paws checking on my pup after her stomach issues. I cannot recommend Healthy Paws enough.

Insurer: Healthy Paws

By: Maggie

Useful
March 19, 2017

I am very thankful for Healthy Paws

My GSP ended up getting sick, which turned out to be a fungal infection. Many expensive tests later we have these results. We are still waiting on a treatment plan and Healthy Paws has been right there with us. Pets are family and you only want to provide them with the best medical care. With Healthy Paws I can do that. When you get pet insurance you pray that you will never have to use it. But I can't tell you how thankful I am for Healthy Paws. It makes a very stressful situation a little less stressful.

Insurer: Healthy Paws

By: Tracy

Useful
March 19, 2017

I would not recommend

We got an Bull Terrier, AKC and UKC registered. Beautiful pup. As soon as we registered him with AKC I got the insurance information from AKC, called Pet Partners to find out the detailed and specifically asked for the insurance the would cover everything. I signed up for the one they told me was their premium insurance and it would cover everything a small deductible. I signed up for and it cost me around $55.00/month. The first time I was frustrated was when our pup had a reaction against the microchip that the breeder's vet inserted. We took him to our vet, had to get it removed. It cost hundreds of dollars. When I sent the claim it was not "covered" because the microchip was inserted prior to the insurance began (and prior to us owning our dog). Fast forward to when the dog was one year old, we found out he had a congenital heart condition and to stay alive he would need to take 4 different medications. I thought "thankfully I signed for the higher insurance". No such luck. Pet Partners did NOT COVER any of his bills they pointed me out to the small print in the back of the agreement that excludes "congenital conditions". I asked how come I was told this insurance would cover everything, they should cover at least the vet visits and cost of taking the dog to the ER before we found out he had the heart condition "there is nothing we can do" was the answer received. Thankfully we were able to afford and give our pup the best we could for the short life he had (he just passed at 3 years old) I do not recommend them, and suggest you find another insurance. That's what I am doing with the new pup we are getting.

Insurer: PetPartners

By: Juliana

Useful
March 19, 2017

Reliable

We took our cat to the Toronto Emergency Clinic for severe vomiting, dehydration and systemic infection. The doctors were wonderful and Trupanion was a life saver.They are available 24-7. They have excellent communication skills and very efficient with claim reimbursements.

Insurer: Trupanion Canada

By: Tina

Useful

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