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Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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VERY GOOD COMPANY
Very responsive and paid the claims quickly. Definitely recommend.
Insurer: Trupanion
By: Lori
Beware of Healthy Paws
I chose Healthy Paws as pet insurance for two dogs. Beware of this insurance company that is rated as No. 1 when processing your claim. I was told by a representative this morning that they do not use the diagnosis of the vet to determine payment. How do you accurately determine payment on a claim without processing the diagnosis of the vet? I will be finding another pet insurance as this one fell well below ratings and expectations. Don't always believe the ratings and do your homework. This is a costly expense so choose wisely or you too will be surprised when you go to file a claim.
Insurer: Healthy Paws
By: Charlene
Beware of Healthy Paws
I chose Healthy Paws as pet insurance for two dogs. Beware of this insurance company that is rated as No. 1 when processing your claim. I was told by a representative this morning that they do not use the diagnosis of the vet to determine payment. How do you accurately determine payment on a claim without processing the diagnosis of the vet? I will be finding another pet insurance as this one fell well below ratings and expectations. Don't always believe the ratings and do your homework. This is a costly expense so choose wisely or you too will be surprised when you go to file a claim.
Insurer: Healthy Paws
By: Charlene
Awesome
I have a 6 year old GSD, her name is Nyah and she has had a host of issues. The most recent one was for a CT scan, and Rhinoscopy of her nose, head and nasal cavity. The bill was for $3733.00, but thank goodness for HealtyPaws, painless claim process, I received a reimbursement for $3310.20. This was the best decision I made for my pet when she was a puppy. I reviewed several Pet Insurance Companies, and I am glad I chose HealtyPaws. They even checked in on her, which made me fees so good inside to know they care about my girl. They are simply the best!
Insurer: Healthy Paws
By: Kimberly
Our Precious Princess gave us a scare.
We took our Princess for emergency care due to 3 day constipation. XRAYS and bloodwork was taken. Thank God it was nothing serious. ASPCA responded to our claim and delivered in a timely fashion. Thank you.
Insurer: ASPCA
By: Adolfo
Reimbursement for diabetic insulin
We are very pleased with the prompt service rendered by Embrace. Our dog Rocco suffers from diabetes, we have had multiple claims submitted to Embrace for reimbursement. Our claims have been paid in a very timely manner. I have no complaints about the way our claims have been handled by Embrace. I can truly say that Embrace staff in all areas (i.e. customer service) have handled our claims in a very expedient manner.
Insurer: Embrace
By: Bill
One less thing to worry about
It has never been a question of whether or not I would do what is needed for my fur babies. And once upon a time, some pretty intense credit card debt was the result. But now that I have ASPCA Pet Insurance, I have one less thing to worry about. Knowing that I'll be getting some hassle-free assistance in covering the vet bills, means my pet all my attention and all I have to worry about is keeping her fuzzy face healthy.
Insurer: ASPCA
By: Andrea
Embrace has been great!
I've always been pleased with Embrace's customer service, prompt payment, and ease of access.
Insurer: Embrace
By: Howard
Highly recommend
Very responsive, helpful and compasionate.
Insurer: ASPCA
By: Debbie Valois
Disbelief!
This was my first claim. After filing, I received an ambiguous e-mail saying "one or more" of the veterinarians who had treated my dog had failed to provide information pertaining to one or more of his visits. Total lack of specifics. I had to guess what was missing. I sent them an e-mail explaining that he was a rescue, and that I had previously given them everything I had on him, and would they please let me know what else they needed. They failed to respond. Instead, they CLOSED my claim for lack of information. I got it re-opened. I sent them his "kennel card" from the shelter. They told me that should be sufficient. Again, they CLOSED the claim, rather than following up with me. Spent a total of over an hour on the phone trying to get this resolved. Finally did. The problem? "Customer Service" is attempting to handle claims-related questions. It seems that they are screening the calls, rather than sending ALL claims-related questions to the CLAIMS department. Once I finally got to speak to the claims department, things started going more smoothly.
Insurer: Embrace
By: kim