217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Customer Service
After my boxer Lily was diagnosed and died from Lymphoma, I decided to get insurance from then on for any pet I owned. I did a lot of research and ultimately decided on Embrace as it had good reviews and it offered the most options in types of plans. When we got our new puppy in November, I had her on the insurance before we even got her. With a puppy you don't imagine you will have any problems until they are older. 5 months in and our puppy was diagnosed with renal dysplasia, a genetic condition. Embrace has been great with processing all of our claims and answered any questions we had. I have already told my vet to recommend them to anyone looking for insurance. My Embrace plan is helping to keep our puppy happy and healthy for as long as possible. Thank you!
Insurer: Embrace
By: Elena
Trupanion was best descion for our family.
Our vet suggested Trupanion pet insurance on our fur babies first appointment. We looked into it, chose the level we wanted, and have Ben extremely happy ever since.
Insurer: Trupanion Canada
By: Kathy
Trupanion was best descion for our family.
Our vet suggested Trupanion pet insurance on our fur babies first appointment. We looked into it, chose the level we wanted, and have Ben extremely happy ever since.
Insurer: Trupanion
By: Kathy
When I Made The Choice To Tran…
When I made the choice to transfer from the insurance provider from the Humane Society, it was not sufficiently disclosed that portability is not the same for pets as it is for humans. Many of the issues that my pet has are denied, which is a HUGE disappointment.
Insurer: Pets Best
By: Kathy
New Puppy Check Up And Vaccine…
New puppy check up and vaccines..
Insurer: Pets Best
By: Pamela
My Dog Buddy Required Immediat…
My dog Buddy required immediate care a few weekends ago. The hospital that we brought him to performed various tests and medication for pain which brought the total bill to more than $300.00. Other than the deductible, Pets Best covered everything. Great insurance to have. Thank you!!
Insurer: Pets Best
By: Jim
I Had Contact With Two Repres…
I had contact with two representative. Once prior to my dog passing away to determine which procedures would be covered by my insurance coverage. And the second was the invoices that I needed to turn in for a claim as a result of his passing. Turning in invoices was exceptionally easy. All of your customer service representatives were very friendly and knowledgeable. I still have an insurance policy for my other dog and will totally recommend Pets Best to anyone that asks me about pet insurance. Thank you "
Insurer: Pets Best
By: Jolene
When You No Not Pay For The Fu…
When you no not pay for the full amount I assume the charge is for the service is greater then allowed but I never know for sure if that is the reason.
Insurer: Pets Best
By: John
Excellent service
Claim handled promptly and settled in accordance with the terms of the policy--can't ask for more than that.
Insurer: Embrace
By: C
Phone wait time unacceptable
I submitted a claim to include an accidental ingestion ( halloween candy ) and an ear infection. Trying to call Embrace resulted in 10-15 minute hold waiting for a representative to come on the line. ( they are clearly understaffed and the associate I spoke with indicated they are trying to hire people) My claim experience still has me looking for answers as to how this policy works. I am trying to find time in my busy day to call them and ask additional questions. They may be an ok company to do business with but if you cannot reach them on the phone what good are they ?
Insurer: Embrace
By: Jeff