217,342+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Outstanding Customer Service!
The title says it all! In 2013, I was deciding on which company to pick for my dogs pet insurance. I am so glad I chose Embrace. The few times I called, the staff was caring and answered any questions. The vet that performed the surgeries on my dog, wouldn't fill out the claim forms. That is not a problem. I filled it out and submitted it with the receipts. Within a few days claims are being processed and within 2 weeks payment is sent. I let the vet know how wonderful Embrace is and any pet owner I see. As the saying goes"word of mouth is the best advertising."Embrace is more than a life saver, they're a pet saver!
Insurer: Embrace
By: Ray
They are going to find a way not to pay
My dog was 7 months old when I signed up and previously went to the vet for a routine check up and mentioned she was a little itchy. The vet just moved her hair and didn't see redness tested for mites and came back negative so she said she was fine. Now my dog is itchy and being treated for mites and they are not covering it because they said it was pretty existing even though when she was tested it came back negative. I tried appealing and could not get in touch with someone with a medical background for at least a month. I called over 15 times and nobody was available to help. I finally spoke to the appeal manager and she told me that there's a high probability that for the rest of my 11 month old dogs life they will never cover anything involved with itching. I wasn't aware that itching was a condition. I feel robbed. I would highly recommend looking elsewhere for pet insurance. Unless you sign up before your dog has ever been to the vet they are going to find a way to not cover you.
Insurer: Trupanion Canada
By: Derrick
Great insurance
I've had both my senior dogs covered since they were young. I was very thankful for my insurance as it covered meds for my pug's seizures & even an MRI. The reimbursement came very quickly & I was able to do it online. I'd recommend it for sure!
Insurer: ASPCA
By: Lorrie
They have been the best!!
So easy to submit, claims back super quick, this insurance has been a lifesaver for my dogs!
Insurer: ASPCA
By: Holly
Great coverage and care
We had this insurance on our cats for 13+ years. When the time came for us to get dogs it was a no-brainer. We adopted two rescue dogs within a week of each other and both presented a large number of challenges. We met our deductible on each within the first month! The claims process works like clockwork, and submitting estimates for future care is a breeze. The cost of the premium is negligible given the cost of vet care. We would never be without it.
Insurer: ASPCA
By: Pam
Happy to have insurance
My dog has 2 floating patellas, she is a 3 year old mix that could no longer run like she use to. Vet said surgery was the only answer and estimated about 3 to 4000 each leg. She decided the left was the worst and would need to be done first, then we can take the other leg after this was done and healthy. Trupanion made this easy and affordable
Insurer: Trupanion Canada
By: Diesel
Happy to have insurance
My dog has 2 floating patellas, she is a 3 year old mix that could no longer run like she use to. Vet said surgery was the only answer and estimated about 3 to 4000 each leg. She decided the left was the worst and would need to be done first, then we can take the other leg after this was done and healthy. Trupanion made this easy and affordable
Insurer: Trupanion
By: Diesel
Life Saver
Healthy Paws has been such a life saver for me and my dogs. One is sick with Kidney Disease and they have been reimbursing me for every visit I have after I have reached my deductible. It is quick and easy!
Insurer: Healthy Paws
By: Xuan
Falsifying vet records
My vet just told me that in their records it did not say what YOU guys said was in there in order to deny Lola's claims. It's ridiculous and she is writing you an appeal letter stating that you are falsifying records.
Insurer: Embrace
By: Jennifer
I've never had an issue with ASPCA pet insurance
My dog Coco has allergies and I need to give him injections. I've been please with the coverage he has had especially with follow up visits to check on his progress. I do wish his serum and pills were covered at a higher rate but as long as he's happy and doing well, I'm happy. I do like that I get follow up calls from ASPCA to see how Coco is doing. Nice touch!
Insurer: ASPCA
By: Karin