218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Rapid Service
After having Embrace for several years, I submitted my first claim for my dog, Cuatro, who had an emergency visit. Paying the premiums over the years has given me peace of mind and now I truly appreciate how valuable this insurance is.Embrace made filing claims totally painless! I was amazed at the turn around process time.
Insurer: Embrace
By: Cynthia
Amazing!
We have 2 7 year old golden retrievers. Our male has struggled with skin issues due to allergies for many years. From multiple visits to the vet, as well as allergy testing, Embrace has been there & always backs us up. Our claims are so easy to file, we get an email acknowledging the claim was received, and reimbursement all so quickly. Embrace goes above & beyond our expectations. We will never have a pet without being covered by Embrace!
Insurer: Embrace
By: Stephanie
Hard to deal with full of false promises
I cancelled my coverage the 1st of January as going with another company who has quicker responses and payouts. At that time, I was told January's would still be charged. That was fine. February came, they billed me. The were contacted again and said cheque will be in the mail. March came and yet another charge! I was not happy and emailed them directly wanting answers and pay back. They called at the end of the work day stating a cheque would be in the mail within 10 days. Guess what.... NOTHING! It is now April 10th and Just rec'd notification of yet another withdrawal for April coverage ! What do I have to do?? This company is to say the least, the worst I have ever dealt with. I guess it's time to get some legal advise on this!
Insurer: Pets Plus Us
By: Daphne
Figo is the best pet insurance!!
Figo has been great! My dog suddenly started having major problems with being listless and not wanting to go for walks! Figo paid for all of the tests that my dog needed and it helped to know that Figo was there for my dog. Judy Pacheco reached out to check on my dog and that is such an excellent part of their customer service. It shows they truly care about their clients! Figo is the best pet insurance!
Insurer: Figo
By: Evelyn M.
Best Investment we've made for our pet!
So pleased with the customer service and quality of coverage. The app is AWESOME and it's so easy to submit and track a claim, I rave about it to others every time we have to use it. They even followed up to find out if our dog was doing better after a serious incident, which she was thankfully. I had though called in tears but was reassured in a caring way of how my coverage would work. The plan doesn't, for instance, cover routine maintenance or office visits. This protection did cover critical tests to determine what was wrong and emergency care. That protection allowed us to focus on caring for our pet, not figuring out how to pay for it. Our plan with Healthy Paws has been one of the been investments we've made and I highly recommend it. Emergency care costs are expensive and although we've never had insurance on a pet before this one, we will now always make this investment for the peace of mind.
Insurer: Healthy Paws
By: Roberta
Very happy and relieved at the easy quick service
I have a puppy who has been a constant medical problem throughout his first year. As a garbage mouth we have had to visit the emergency room both of ingesting chocolate cake and socks. Then there was the really scary event of pneumonia when I almost lost him. Each time Embrace was quick to review and pay the claims which meant I didn't have to add financial hardship on top of everything else. I am very grateful I chose them for insurance both for puppy and for my two older cats.
Insurer: Embrace
By: Jean
I Am Very Pleased In My Choice…
I am very pleased in my choice of you as Sophies insurance coverage. Just submitted one additional claim as Sophie had been scratching her ear with bandaged foot and it was irritated. Just dx with her first fungal infection!"
Insurer: Pets Best
By: Cheryl
So glad I went with Pets + Us!!
When we purchased our yellow lab, he came with six weeks insurance from another provider. As I closed in on the 6 week expiry I had chatted with a client/breeder and told her I was in the market and she recommended this company. I did some more research myself and Pets+Us was the one I chose. So glad we did!! Our 10 month old lab almost lost his life about 6 weeks ago due to a stomach issue and needing emergency surgery.I sent in my claim and was contacted immediately that they had received it and were reviewing it. There was some missing info that was needed so they emailed me and I took that to my vet to finish the process. To my surprise, someone from the company had contacted my vet directly and had them fax over the missing info. What a relief that I wouldn't need to wait anymore time to get reimbursed. My experience with any kind of insurance has always been that the client does all the running around and collecting of info. I called to make sure they had everything they needed and the person on the other end of the call spoke to me as if I were a friend asking how my family member was and wishing him well. I was thrilled to receive another call back as well to see how he was making out. The total turn around was less than 3 weeks I believe and the money was deposited electronically right to our account. I tell all my pet owning friends about how impressed I was with Pets+Us and their process. I hope I never need to use them again, but if I do, I am glad it is them I will be dealing with!
Insurer: Pets Plus Us
By: Bridget
Highly Recommend Healthy Paws
Healthy Paws has been truly amazing to work with on a regular basis, but even more so in a time of need. Recently, our dog spent 1.5 weeks in ICU at a local vet hospital after suffering a stroke. Healthy Paws processed and approved the claim that resulted from the bill for that visit, as well as sent the check to us incredibly fast. I would highly recommend them to anyone looking for pet insurance!
Insurer: Healthy Paws
By: Jon
Affordable premiums-easy to submit a claim
We did a fair amount of comparison shopping before settling on Healthy Paws pet insurance for our labradoodle puppy, Lola. She has quite a knack for swallowing things she shouldn't...most have passed, but two weeks ago she ate a rock and it got stuck in her small intestine. A trip to the emergency vet clinic and a $2500 bill later, and we are back in business! Healthy Paws has a very easy app to use on your phone (or multiple other ways to submit a claim)--I just took a photo of Lola's bill and turned it in to them. Within 2 days I received email confirmation and within 2 weeks I had my reimbursement check in hand--the exact amount according to my policy. Zero hassle! Super nice customer service when I enrolled. Affordable options for premiums and various deductible levels. I've never purchased pet insurance before, but now I'll never have another dog uninsured. It sure made it easy to choose surgery when the vet gave us our options while staring at that xray!
Insurer: Healthy Paws
By: Lynn