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Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion saved our boxer Sawyer!
We purchased insurance for our boxer Sawyer when he was just a puppy. When you buy insurance you hope that you never need to use it. Our friends and family thought we were crazy to spend $50-60 a month on insurance for our dog. Our dog, Sawyer is part of our family and his health care was important to us. Just after his 7th birthday he started vomitting. After several tests over the course of a few weeks our vet discovered a tumor via ultra sound. We opted to do ahead with exploratory surgery to biopsy the tumor to see if it was cancer or not. We were told that the location was very close to the stomach and was a lot of risk to just do the biopsy and at that time it was unknown if the tumor could be removed or not. However we had a wonderful surgeon who was able to remove the tumor that day! It was cancer and he got ALL of it. Following surgery Sawyer's pancreas became inflamed and he needed to stay in hospital for 10 extra days. And after coming home he was on a feeding tube so we could get the proper nutrition in him to recover. It was a very stressful time. Having insurance took the added stress of money out of the equation so we could just focus on getting Sawyer better. Sawyer is home with us now and still has a long road of recovery. He's getting healthier every day! Thank you to all the great staff at our vet clinic who took such great care of him. And because of the wonderful people at trupanion for taking the time to call us during that stressful time to reassure us that the bills were covered and give us their support! Our pets will always have trupanion insurance. They are part of the family now. Thank you helping us save Sawyers life!
Insurer: Trupanion Canada
By: Kandi
Friendly staff when choosing my plan
Friendly staff when choosing my plan. Quick service and reimbursement when placing a claim.
Insurer: Trupanion
By: Meghan
I am pleased to enter rave reviews for …
I am pleased to enter rave reviews for Trupanion. Our dog needed major surgery. We sent the vet's quote to Trupanion, they approved it, and once the surgery was done, the wired 90% of the cost into my checking account. Can't beat that for service and coverage. In addition, their representative was lovely -- sympathetic and pleasant. Best investment I have ever made relating to my pets!
Insurer: Trupanion
By: Georgia
Was very surprised
Was very surprised. When they did exactly what they agreed to do with no hassle. My black lab is now going strong. Even tho he was diagnosed with diabetes.
Insurer: Trupanion
By: Rick
The Absolute Best!
My cat, Mango, endured almost 2 years of chemo, and Trupanion processed every single monthly claim immediately. They acknowledged receipt of my claim within 24 hours, sent a follow up e-mail within 2 days to let me know the claim was being reviewed, and within a week, I received notice of the amount of reimbursement, and the check was on it's way. Sadly, I lost Mango, but I can't say enough about how efficient and professional the staff is at Trupanion.
Insurer: Trupanion Canada
By: Karen
The Absolute Best!
My cat, Mango, endured almost 2 years of chemo, and Trupanion processed every single monthly claim immediately. They acknowledged receipt of my claim within 24 hours, sent a follow up e-mail within 2 days to let me know the claim was being reviewed, and within a week, I received notice of the amount of reimbursement, and the check was on it's way. Sadly, I lost Mango, but I can't say enough about how efficient and professional the staff is at Trupanion.
Insurer: Trupanion
By: Karen
Great customer service.
Great customer service. We asked our new puppy's vet for a pet insurance recommendation after reviewing a few and being totally confused with the insurance jargon coverage language. The Figo Pet Insurance information was gladly forwarded to us. The website dashboard is easy to navigate, however we had a few questions prior to finalizing. After speaking with Jennifer in customer service, who was very informative and helpful with all our inquiries, we were pleased to move forward with securing pet insurance through Figo. Only reason not given 5 stars is because we haven't had a need to process a claim, however the hope is that it will not be required.
Insurer: Figo
By: Kim W.
Thank you review
Its my first time purchasing pet insurance. After, my dog had an accident that involved emergency care and the cost out of pocket was more than $700. I realized that i needed Pet insurance. I started researching many pet insurances. What i really enjoyed about Embrace insurance was that the wellness part of the insurance covered me, right away on the same date i purchased the insurance. After that my decision was easy and i decided to purchase Pet insurance was Embrace. Overall, i am glad for my decision.
Insurer: Embrace
By: Denise
Lifesavers
Healthy Paws has been an absolute lifesaver, and I mean that quite literally. Our 5-year old frenchie has turned out to be a repeat offender when it comes to eating things that he shouldn't. After three major surgeries to remove foreign objects from his stomach/intestine, Healthy Paws has stood by their commitment and reimbursed us as agreed. I can' tell you what a relief it is to listen to a vet run down the list of procedures and expenses that will be required and not have to worry about having to make what would be the hardest decision of our lives. On top of the excellent coverage, the reimbursement process has been timely and without dispute.
Insurer: Healthy Paws
By: Tyler