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Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I find the schedule of reimbursement very restrictive.
I find the schedule of reimbursement very restrictive. Your representative, with whom I spoke, handled my irritated comments very well and calmly and professionally.
Insurer: Trupanion
By: Bill
This recent interaction was just fine as usual.
This recent interaction was just fine as usual. My reluctance to recommend Trupanion results from my on going un happiness with the annual premium increases. When we signed on monthly premium was $30, now $105 !!. I'm a Pensioner and this is a big bite, b
Insurer: Trupanion
By: John
I love you guys and so do my cats (meow) but wish you could stem the premium increases every year.
I love you guys and so do my cats (meow) but wish you could stem the premium increases every year. I understand the issues behind rates and don't have a magic solution, but I'm hoping you can solve it. Premiums are a big factor behind our reluctance to re
Insurer: Trupanion
By: Mary
I bit more transparency would be helpful as most people will not have the time or the inclination to dig into policy details.
I bit more transparency would be helpful as most people will not have the time or the inclination to dig into policy details. In my experience, most instances involving dissatisfaction in terms of claims outcome comes from surprises.
Insurer: Trupanion
By: Henry
ongoing problem w/ you billing system not allowing for billing address different from home address.
ongoing problem w/ you billing system not allowing for billing address different from home address. therefore periodically (every 4 months or so), charge gets rejected and I have to call to explain cc is fine but your billing system isn't. i've been told
Insurer: Trupanion
By: Russell
Trupanion has been amazing through the trials we've gone through with our baby girl Mercedes!
Trupanion has been amazing through the trials we've gone through with our baby girl Mercedes! I love their customer service representatives, they truly make me feel like family and I truly believe they only want the best for our fur babies!!! Thank you so
Insurer: Trupanion
By: Sherie
You guys have been great and I'm thankful for the service you have provided for my Storm.
You guys have been great and I'm thankful for the service you have provided for my Storm. :) She has definitely not been without her share of health issues. She is our 3rd dog and has definitely had more health issues than the other two have ever had.
Insurer: Trupanion
By: Lisa
You guys are amazing, never any hassles and you guys are very fast at getting the claims through.
You guys are amazing, never any hassles and you guys are very fast at getting the claims through. I recommend you to everyone that I encounter who has a dog. I have been with you guys for 14 yrs now for both of my dogs, I'm so lucky that I had vet insuran
Insurer: Trupanion
By: Christina
Every time I have a problem of any sort, your representatives, ( with the exception of one male representative awhile ago) have been extremely helpful and professional.
Every time I have a problem of any sort, your representatives, ( with the exception of one male representative awhile ago) have been extremely helpful and professional. Shelby, with whom I spoke with recently, is awesome and deserves a raise!!! Her upbea
Insurer: Trupanion
By: Synthea