217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy & Seamless Service
My cat Queen went through Fatty Liver Disease at only 3 years old. In order to get to that diagnoses she was at the emergency vet for almost a week, had a feeding tube inserted, two plasma transfusions, ultrasounds & x-rays and was on multiple medications. Racking up vet bills totaling almost $8,000. Healthy Paws worked with my vet directly to pay her bills upfront as the cost as so great. They even emailed me personally to check on her. Overall amazing and seamless service during a tough time. I would recommend Healthy Paws Pet Insurance 100%!
Insurer: Healthy Paws
By: Vanessa
Healthy Paws is #1!
Healthy Paws provides an amazing service for pet owners. With 3 tiers of coverage to choose from (different coverage percentages and annual deductibles that correspond to different monthly rates), the plans are very flexible. They also cover a wide range of health issues and services - in my review, I found very little fine print about what isn't covered. Having recently used Healthy Paws for expenses related to an accident, I can say first-hand how essential it is for your pet insurance provider to offer low-stress claims processing. Their mobile app makes it ridiculously easy to submit a claim. No need to deal with paper, forms or even discuss the insurance with your vet. Simply scan a photo of your receipt through the app and hit "Submit." Within a few days, the claim is processed (status updates are available through the app), and the check is not far behind. Best of all, even though you're doing all of this through an app, you learn that there are actual human beings on the other end who genuinely care about the well-being of your pet. They check in via email, and there really is a person there - not a robot. Bravo Healthy Paws!
Insurer: Healthy Paws
By: Kiesha
You will need to prove that you won't hassle me for the same issues a third time.
You will need to prove that you won't hassle me for the same issues a third time.
Insurer: Trupanion Canada
By: Julie
When I first signed up I specifically asked the person how often they increased rates to which they replied not often and if they did it wouldn't be by much.
When I first signed up I specifically asked the person how often they increased rates to which they replied not often and if they did it wouldn't be by much. My rate went from $58 to $70 within 2 years. That is a substantial rise and not acceptable.
Insurer: Trupanion Canada
By: Janice
All calls were answered in a courteous and informative manner.
All calls were answered in a courteous and informative manner. All questions were resolved. I would highly recommend Trupanion.
Insurer: Trupanion Canada
By: Cynthia
I only got one email stating that my pets insurance was about to be cut off for missed payment.
I only got one email stating that my pets insurance was about to be cut off for missed payment. ( I'd just received a new debit card due to fraudulent behavior and didn't realize the payment was taken out of it. I thought it was simply deleted from my che
Insurer: Trupanion Canada
By: Leslie
The claims process needs streamlining.
The claims process needs streamlining. Also, there was a link that was not working. I do not think it is compatible with all browsers or maybe it just does not work smoothly yet.
Insurer: Trupanion Canada
By: Sara
Twice in the last 6 weeks a claim has been opened for my male westie that I did not submit.
Twice in the last 6 weeks a claim has been opened for my male westie that I did not submit. I had submitted two claims for my female westie that were for her chronic allergies. Someone at Trupanion apparently saw my males info and opened a claim. The f
Insurer: Trupanion Canada
By: Kathy
Trupanion is wasting time trying to gather information from every vet I've ever used.
Trupanion is wasting time trying to gather information from every vet I've ever used. It clearly states on the claim form the vets used for this particular pet.
Insurer: Trupanion Canada
By: Francine
We don't have to use our pet insurance often, but when we do, everyone is always helpful and friendly!
We don't have to use our pet insurance often, but when we do, everyone is always helpful and friendly!
Insurer: Trupanion Canada
By: Mary