218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service
Their customer service is the bomb! I've had two dogs insured with them since 2013 and thankfully have only had wellness claims. I submitted a wellness claim recently for my mixed breed Frankie and there were 2 prescriptions put on the same claim. Embrace customer service walked me thru how to properly submit a wellness and health claim on the same form and exactly what was needed. Since I wasn't interested in claiming the prescriptions they kindly are processing just the wellness part of the claim. Saving me a lot of time and aggravation.
Insurer: Embrace
By: Gail
We LOVE Embrace!
Embrace has been such a wonderful insurance company for us. Our new puppy has had some unexpected health problems, and they have been nothing but supportive. Thank you!
Insurer: Embrace
By: Holly
Disappointed
First of all, receiving a letter from Laura Bennett (CEO) is just a form letter. Secondly, the claim check I received 2 weeks ago was for a claim submitted in October of last year. And last, I would stay away from this insurance company. I have an ongoing dispute with them and get stone-walled at every turn.
Insurer: Embrace
By: Scott
Glad I chose Embrace
I took out accident/illness insurance with Embrace for my Shiba Inu after experiencing some very costly medical bills for my chow chow. At the age of 12 she tore her ACL and had to have surgery then a few months later, a day after her 13th birthday, she bloated and had to be rushed into emergency surgery. She survived and was in ICU for about 5 days but during the surgery they discovered a malignant tumor on her liver. She passed away at the age of 14. I do not in any way regret spending the money for her medical care but had I known about Embrace beforehand I would not have had to cash in on my retirement policy. Thankfully, my Shiba has only had to use the coverage for minor issues (torn dew claws which had to be surgically removed, and a tooth extraction)Embrace was very quick to review and process the claims. I have been very happy with Embrace and I truly hope that I don't have any major accidents or illnesses with my Shiba but feel relieved to know that if I do, I have the security of having Embrace to help with the costs.
Insurer: Embrace
By: P.
This is not just my experiences with Trupanion.
This is not just my experiences with Trupanion. I have always had very good customer care. They are always very helpful and very nice. Above that I feel that Trupanion gives you the best coverage and are the most fair on their on their monthly fees for th
Insurer: Trupanion Canada
By: Betty
Totally satisfied and impressed with Trupanion!
Totally satisfied and impressed with Trupanion!! Thanks so much for taking care of Xena and I!!
Insurer: Trupanion Canada
By: Jodi
Was finishing lease arrangements on a vehicle today.
Was finishing lease arrangements on a vehicle today. Sales person was talking about her dog. I brought up insurance and gave Trupanion a good report. I think you'll be hearing from her!
Insurer: Trupanion Canada
By: Susan
The representative was thorough and made sure all my questions were answered.
The representative was thorough and made sure all my questions were answered. She resolved my issue within a couple of minutes if not less - GREAT customer services, thank you!
Insurer: Trupanion Canada
By: Cesar
Always a pleasure dealing with TruPanion.
Always a pleasure dealing with TruPanion. So many give you excuses and "denials". TruPanion says "how can we help?"
Insurer: Trupanion Canada
By: Deborah
thanks for all your help
thanks for all your help
Insurer: Trupanion Canada
By: Sharon