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Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Any time I have talked to someone at Trupanion I have been very impressed.
Any time I have talked to someone at Trupanion I have been very impressed. They seem very compassionate, which helps when dealing with a sick pet
Insurer: Trupanion Canada
By: Meryle
You guys are the best!
You guys are the best! I recommend you to anyone I come across
Insurer: Trupanion Canada
By: Breanna
What I was looking for was to get information about which vet/vet clinic each of the claims for our pet had gone to.
What I was looking for was to get information about which vet/vet clinic each of the claims for our pet had gone to. I can see all the claims online, but can't see that info. The representative was extremely helpful and was willing to look up any of the ones that I wanted and even offered to create a spreadsheet for me, but I decided it wasn't that critical. So, even though what I called for was not currently possible in the system (I'd suggest this be added to the claims history online), she was still very helpful and enjoyable to speak with.
Insurer: Trupanion Canada
By: Chris
This is by far the most satisfied I've been with any company I deal with.
This is by far the most satisfied I've been with any company I deal with. I can't believe how understanding and accommodating your company is. I'm very grateful.
Insurer: Trupanion Canada
By: Nancy
I telephoned Trupanion cancel my medical insurance policy for my dog Mason as the premiums became cost prohibitive.
I telephoned Trupanion cancel my medical insurance policy for my dog Mason as the premiums became cost prohibitive. With $500.00 deductible, the premiums were in my view excessive....I have opened a saving account for his health needs at my local bank. Respectfully yours, Dennis Swain.
Insurer: Trupanion Canada
By: Dennis
I feel that the coverage comes up short in a certain area.
I feel that the coverage comes up short in a certain area. That is dental coverage or lack there of. One thing that can cause other medical problems is dental or mouth infections. Most caused by plaque. I pay for (almost $100)the best and think this should be included. Like once every couple of years.
Insurer: Trupanion Canada
By: Mary
This has been the easiest experience as far as insurance goes.
This has been the easiest experience as far as insurance goes. The turnaround is incredible and the service and reimbursement has been extremely fair!!
Insurer: Trupanion Canada
By: Jennifer
When my first cat died, i received a hand written and signed card, that meant alot to me.
When my first cat died, i received a hand written and signed card, that meant alot to me..keep on doing what you do, cause you are doing it right!! 😊
Insurer: Trupanion Canada
By: Nadiah
Every time I call they are very Plasent
Every time I call they are very Plasent
Insurer: Trupanion Canada
By: Maria
The representative was very kind and professional on the call and she helped resolved my concern.
The representative was very kind and professional on the call and she helped resolved my concern.
Insurer: Trupanion Canada
By: Janay