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Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The massive rate increase on anniversary of enrolement was a tough pill to swallow my options are limited with consideration of putting down one or two of my pets I concur a rate increase is warranted but not to amount you stated
The massive rate increase on anniversary of enrolement was a tough pill to swallow my options are limited with consideration of putting down one or two of my pets I concur a rate increase is warranted but not to amount you stated
Insurer: Trupanion
By: Gerald
Great service, as always.
Great service, as always.
Insurer: Trupanion
By: Margaret
It is a relief to know that Trupanion does not have time limits in which to submit a claim.
It is a relief to know that Trupanion does not have time limits in which to submit a claim. I didn't know that before.
Insurer: Trupanion
By: BettyLou
The wait was too long on hold.
The wait was too long on hold.
Insurer: Trupanion
By: Elizabeth
They were very friendly!
They were very friendly!
Insurer: Trupanion
By: Jasmine
Not sure why it took a month to respond to these claims - I'd love an explanation if possible.
Not sure why it took a month to respond to these claims - I'd love an explanation if possible.
Insurer: Trupanion
By: Susan
Very professional, understanding and accomodating.
Very professional, understanding and accomodating.
Insurer: Trupanion
By: Lenny
I have recommended it to at least five friends, two of which enrolledx
I have recommended it to at least five friends, two of which enrolledx
Insurer: Trupanion
By: Martha
Our dog would not be here with us now if it werent for Trupanion.
Our dog would not be here with us now if it werent for Trupanion. Battling cancer for almost 2 years with their assistance. Eternally grateful! Praying we win this together.
Insurer: Trupanion
By: Colleen
Extremely disappointed in Trupanion
I would like to share my experience- so if any of you are in a similar situation- you'll be prepared. My dog is in pretty good health. Every single claim that has been presented, has been denied! A perfect example: She was being evaluated for CUSHING'S Disease because she was exhibiting classic signs, one being thirsty all the time. The claim was denied because they said it had been noted in a prior exam pre- policy that she drank a lot and was always thirsty. Since a puppy, she always was thirsty, like some are always hungry. Always thirsty is 1 of the signs for Cushings (and diabetes and other sicknesses.) obviously the only way to help identify is to do tests. Ultrasound, tests, everything was denied, because it had been noted pre-policy that she was thirsty. Does this sound fair to you?If I could rate Trupanion negative 100 I would. It is a classic example of a scam, as far as I have experienced! Of course I am appealing the claim with full support of her excellent Vet. It has been over 2 weeks since I submitted the appeal and they still "haven't gotten to it yet because they are "behind in their claims" Of course I am canceling her TRUPANION policy and looking for another. I'm so disgusted!
Insurer: Trupanion Canada
By: Joanne