217,980+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,980 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,820 reviews

4.9
Healthy Paws

11,128 reviews

4.9
Fetch

5,461 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,906 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 03, 2017

Every opportunity I have to recommend Trupanion I take it, from telling other pet owners at the clinic Lexi attends to owners walking their pet on the street and whenever I learn that a friend has a pet, I tell them all about you.

Every opportunity I have to recommend Trupanion I take it, from telling other pet owners at the clinic Lexi attends to owners walking their pet on the street and whenever I learn that a friend has a pet, I tell them all about you.

Insurer: Trupanion

By: Carol

Useful
May 03, 2017

You are amazing!

You are amazing! thank you for existing and providing peace of mind for Codie and myself!

Insurer: Trupanion

By: Sandy

Useful
May 03, 2017

Trupanion is awesome!

Trupanion is awesome! I never would've thought that our dog Merlot would need an emergency surgery; but Trupanion helped to make this possible to keep Merlot with us. Surgery was successful. He has a road ahead of him but recovery is going well. Thank yo

Insurer: Trupanion

By: Darrell

Useful
May 03, 2017

Not happy with such a large increase for Shaz's insurance.

Not happy with such a large increase for Shaz's insurance.. when I have clients who are paying less .. I find that your increase was to much..

Insurer: Trupanion

By: Gail

Useful
May 03, 2017

She was unnecessarily anal and insisted on my name, email and phone number evendors though no one else ever does at trupanion.

She was unnecessarily anal and insisted on my name, email and phone number evendors though no one else ever does at trupanion. Then tried to bs me by insisting that everyone else gets all 3 forms of I'd when I call all the time and know full well that n

Insurer: Trupanion

By: Maya

Useful
May 03, 2017

The truth is that I don't actually know if this situation is resolved.

The truth is that I don't actually know if this situation is resolved. I can say that the representative seemed to have done everything within his power, in a timely fashion, and with care and concern. There really was nothing more he could have done in t

Insurer: Trupanion

By: Jill

Useful
May 03, 2017

Trupanion was a god sent for my baby boy

Trupanion was a god sent for my baby boy

Insurer: Trupanion

By: Judd

Useful
May 03, 2017

We spend a ton of money and have received no reimbursement.

We spend a ton of money and have received no reimbursement. Trupanion doesn't cover much at all. We will not continue with coverage if they continue to deny claims. It's not worth it paying $168/month!

Insurer: Trupanion

By: Val

Useful
May 02, 2017

Life Saver (literally)

In a Nutshell: PROS Policy - The policy on their website is perfectly clear to me. I think that some of the problems with pet insurance are caused by a lack of transparency and vague wording. The policy is straight-forward and not like the tedious "Terms of Use" stuff that you get whenever you try to use an app on your phone. Monthly Cost - You can get a free quote on their website so that you know what to expect up front. I've had Healthy Paws for 2 years and I haven't noticed any significant changes to my dog's premiums. Reimbursement - Annual Deductible (how much you spend in 12 months before insurance starts reimbursing you). This is much better than a Claim Deductible (you have to pay a certain amount for each individual vet visit to get a certain amount reimbursed).The FAQs give clear examples of how the reimbursement is calculated. It's fair and I've never had a disagreement about it. Enrollment - Easy. No blood draws or x-rays required for approval. I didn't even have all my pets' medical records because the animal shelter didn't have them. There were years missing from their medical record as a result, but I was still approved! It's great that this system doesn't discourage or punish you for adopting an adult. It's hard enough finding a home as it is. Customer Service - Excellent customer service. I can't recommend them enough and I've always been able to get a quick email response or a person on the phone. I've put more detail and examples in my essay below. CONS (this will be short): - Mobile app is glitchy, but I've never had problems submitting claims through email or the website. - Pre-existing conditions are not covered. This seems like a standard condition across the board for pet insurance, so I don't think that this is something that can be changed. I will explain my experience with the enrollment process, customer service, reimbursement, etc. towards the end. But first, I want to provide some context. In September 2016, our dog Iris was diagnosed with lymphoma, one of the most common cancers in dogs. While Iris never made it to remission, we can have some peace of mind that we were able to give her the best fighting chance that medicine could give. Through four months of blood tests and chemotherapy, we had racked up $8,500 and Healthy Paws covered $6,000. While the out-of-pocket costs are still very high, Healthy Paws took care of 75% of the medical costs and lifted a huge burden off our shoulders

Insurer: Healthy Paws

By: Phoebe

Useful
May 02, 2017

Excellent Service!!

We are thrilled with our Healthy Paws experience! They have been prompt, caring and compassionate! We chose them because they didn't have annual or lifetime caps, but they have exceeded our expectations in other ways as well - even follow-up emails after surgery to see how our dog was feeling! We really felt like they were a partner in our time of need!

Insurer: Healthy Paws

By: Christine

Useful

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