218,878+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,878 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,844 reviews

4.9
Healthy Paws

11,158 reviews

4.9
Fetch

5,524 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,970 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 25, 2017

It was nice to speak to someone ready help!

It was nice to speak to someone ready help! Great customer service!

Insurer: Trupanion Canada

By: SHELLY

Useful
May 25, 2017

The Customer Service is ALWAYS outstanding!

The Customer Service is ALWAYS outstanding!!!!

Insurer: Trupanion Canada

By: Craig

Useful
May 25, 2017

Know one at Trupanion told me that if I was to raise my deductible that any & all pre existing conditions would have to pay up to that raise in dedicateable, needless to say when I called I was furious and I do apologize for some language that I may have

Know one at Trupanion told me that if I was to raise my deductible that any & all pre existing conditions would have to pay up to that raise in dedicateable, needless to say when I called I was furious and I do apologize for some language that I may have used but I've been with your company for just over 7 yrs and no body thought to inform us before now. I find this wrong & a break in the trust that we have had with your companyWe suck up the monthly fee raises which have been quite substantial in thaw last few yrs but this kind of breach in trust is unforgiving & has us second thinking your companies ethics

Insurer: Trupanion Canada

By: Cindy

Useful
May 25, 2017

I'm disappointed with the lack of preventative measures when it comes to pets.

I'm disappointed with the lack of preventative measures when it comes to pets. I think that being preventative is more important than having to pay for surgery or medicines after the fact. For example my vet suggested even though we maintain our dogs oral health that he I have some plaque removed from his back teeth. This is far better than having to later extract teeth or deal with cavities. As an insurance company I think it would cut your costs if preventative measures were included in the benefits. This can also be said for deworming as dogs will be outside and are likely to come into contact with different types of worms. I don't think you this would be a huge cost you if you were to consider covering 90% of deworming and teeth cleaning when the vet has recommended it after preventative wellness care has been given by the owner. Seems that there are more things that are not covered them are true Trupanion.

Insurer: Trupanion Canada

By: Carmen

Useful
May 25, 2017

recently had very expensive specialist bills for my little dog's eye - it would have really impacted on my earnings if not for trupanion.

recently had very expensive specialist bills for my little dog's eye - it would have really impacted on my earnings if not for trupanion.

Insurer: Trupanion Canada

By: Janice

Useful
May 25, 2017

Need to cover more stuff

Need to cover more stuff

Insurer: Trupanion Canada

By: Tricia

Useful
May 25, 2017

The rep was good, but my call was due to an almost 25% increase in premiums.

The rep was good, but my call was due to an almost 25% increase in premiums. It's very hard to recommend trupanion after that.

Insurer: Trupanion Canada

By: Andrew

Useful
May 25, 2017

you are becoming very expensive!

you are becoming very expensive!

Insurer: Trupanion Canada

By: Kelley

Useful
May 25, 2017

Carmine was most helpful and courteous.

Carmine was most helpful and courteous. She was also extremely cheerful and just plain nice!!

Insurer: Trupanion Canada

By: Sandra

Useful
May 25, 2017

I like the fact that every time I call Trupanion the customer service rep always ask how is Sno Man .

I like the fact that every time I call Trupanion the customer service rep always ask how is Sno Man ...I Love it

Insurer: Trupanion Canada

By: Steffan

Useful

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