218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I Scanned And Submitted My Bil…
I scanned and submitted my bill and received an email back the next day. My check came in a week
Insurer: Pets Best
By: Susan
Hi, I Would Suggest Explaining…
Hi, I would suggest explaining in more detail on the claims statement regarding what parts were denied and what parts (and the amount) being reimbursed to the customer. Other than that, I was very satisfied with the claims process.
Insurer: Pets Best
By: Diana
Fine Print
First, I ran in to an issue when paying for the insurance. It wasn't until after I accepted the monthly terms that it showed me that I would be charged a monthly service fee. I called and spoke with customer service and got that resolved. Later, I got an email saying that they needed a health exam that was within 48 hours to waive the waiting periods. I called and asked about this and they said that there was a 2 week waiting period for medical issues, 5 days for emergencies and 6 months for knee problems. I didn't see any of that before I signed up.
Insurer: Figo
By: Marc Fargotstein
reliable and professional company
I haven't had pet insurance before, but this company exceeded my expectations. They are timely and thorough. I would recommend them to any pet owner. I wish people insurance was so responsive!
Insurer: Embrace
By: Nancy
Top notch
I think this pet insurance is top of the line . I couldn't ask for nicer people on the phone or faster claim service . I had a few claims that needed more detail from the vet and they took care of everything. It brings me peace of mind that my fur baby is protected. And for those of you that don't think you will need it ... believe me you will and you will be thankful you have it
Insurer: ASPCA
By: Rita
I have had the pleasure of working with …
I have had the pleasure of working with Jennifer C who has provided the BEST customer service helping resolve an important issue. Jennifer treated this as a priority on every conversation! I will recommend Figo to everyone I know who has a dog or cat!
Insurer: Figo
By: Norman Labrasca
A+ for Embrace
I've had pet insurance with three other carriers and Embrace is by far the best. Very affordable premiums with great coverage terms. Unfortunately, we had to utilize the insurance when our dog was diagnosed with cancer. Everything was covered by Embrace with no hassles and handled in a timely and professional manner.
Insurer: Embrace
By: Steve
BUYER BEWARE
BUYER BEWARE: I signed up with Trupanion in 2013 after my dog had to have spinal surgery. Due to the cost of the surgery and rehab I wanted protection in case this happened again. Trupanion knew of the previous spinal surgery when they signed me up, assuring me that if my dog needed spinal surgery again in the future she would be covered. In April of 2017 a Veterenarian was doing a routine exam on my dog and injured her back. I took my dog to the spinal Dr to have her checked out since she was in discomfort. Mind you this is the 1st back problem my dog has had since the surgery in 2013. When I submitted the paperwork to Trupanion I was denied coverage because it is considered a pre-existing condition. I argued the point that she was injured by a person and this is an acute situation not a pre-existing. Still they denied my claim citing the 2013 surgery, so basically I have been paying for 4 years for nothing and never had coverage for the one thing I was trying to protect myself from. If you google pet insurance Trupanian is not even in the top 10. My suggestion would be to run from these people, cancel your policies immediately and go with some one else.
Insurer: Trupanion Canada
By: Russell