218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Love trupanion!
Love trupanion! It has really made the difference in being able to provide the best care for our dog.
Insurer: Trupanion Canada
By: Joseph
I'm not sure I will continue the insurance because of it's expense.
I'm not sure I will continue the insurance because of it's expense. A condition is supposed to be treated but coverage for prescription food for skin allergy is understandably 50% coverage however only twice...not for the lifetime condition. I think it may be more cost effective for me to put the premiums into an account and then draw from that.
Insurer: Trupanion Canada
By: patricia
Delayed responses for claims, also, receive the same response.
Delayed responses for claims, also, receive the same response. Flood of claims. Question, why not hire more people? It has been three and one/half weeks. Strongly recommend deleting the phrase Reaching Out". Several people that I recommended have switched pet insurance companies because of the nickel/dime scrutiny.
Insurer: Trupanion Canada
By: Dorothy
Trupanion has always been on top of things especially when it came to a serious neck surgery Bailey had to have right after he had an MRI.
Trupanion has always been on top of things especially when it came to a serious neck surgery Bailey had to have right after he had an MRI. I was so worried about Bailey I didn't know he was going to have surgery that quick. Trupanion took care of everything I was so glad and it was such a relief I could just concentrate on my Bailey and he healed great! Now he had ear surgery and Trupanion again took care of everything and Bailey is doing better every day. I always tell people Thank God we have Insurance, because sometimes you might have a pet that has surgeries and there expensive and you want the best for you pet because there family I will always have Trupanion Insurance for my pets.
Insurer: Trupanion Canada
By: Lisa
When I first purchased the insurance I guess I was not really clear of what was or not covered by the plan.
When I first purchased the insurance I guess I was not really clear of what was or not covered by the plan. I was sorry to see that all of the regular visits or sick visits(1) were not covered. I'm glad atleast the teeth removal is covered and I don't mind paying the 10% co-pay. Thank you Michele Modica
Insurer: Trupanion Canada
By: michele
You guys have amazing customer service!
You guys have amazing customer service!! Latonya was so sweet, thoughtful and very caring!! Thank you
Insurer: Trupanion Canada
By: Donna
He resolved the problem as much as he could.
He resolved the problem as much as he could. My claim (2444415) had the wrong amount listed. An additional email didn't resolve the error. He said he would fix the total an send it to the adjusters. We'll see what happens.
Insurer: Trupanion Canada
By: Maria
Response to claims are extremely slow and frustrating.
Response to claims are extremely slow and frustrating. Customer service is a plus.
Insurer: Trupanion Canada
By: Dana
Claim taking way too long to adjudicate
Claim taking way too long to adjudicate
Insurer: Trupanion Canada
By: Fran