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Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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claim processing is VERY slow.
claim processing is VERY slow.. much slower than it was two years ago! Not a good trend
Insurer: Trupanion Canada
By: Sarah
Very Positive Experience. Our…
Very positive experience. Our dog had extensive bills for a stomach obstruction - I filed the claim one day after getting her out of the vets and had my check in less than a week. Very easy process, extremely quick response! Thank you.
Insurer: Pets Best
By: Freddye
claim processing is VERY slow.
claim processing is VERY slow.. much slower than it was two years ago! Not a good trend
Insurer: Trupanion
By: Sarah
Thank God for Healthy Paws
My partner and I had friends tell us to get health insurance for our pup, and laughed it off -- after all, he was barely 4 months, what could go wrong? 2 days after our waiting period ended, we discovered that Gunther (french bulldog puppy) was dragging his paws, indicating neurological dysfunction. After a $2,000 MRI, we realized the only option was a $6,000 surgery to save him from a cyst that had developed on his spine. This $8,000 doesn't include the probably $1,500 worth of in-between appointments and $500 worth of therapeutic toys and medication we ended up cashing in on during the entire process. I can honestly say we probably couldn't have provided him with this option without HealthyPaws-- my partner and I were financially ready for a puppy, but not for this. They are quick to reply to claims, the customer service staff is empathetic and patient, and the app is user-friendly and easy. I highly recommend the app to anyone that asks me in my personal life. They timely checked in on us post-surgery to see how he was doing, and continue to impress me through my short 2 months in working with them. I have friends that have experienced awful pet health insurance, and I can confidently say that I have fully appreciated my time working with HealthyPaws.
Insurer: Healthy Paws
By: Jillian
A true partner in providing the best care!
I can't say enough about how Healthy Paws Pet Insurance has provided the fast, excellent service they promise. My claims, submitted online or otherwise, are resolved right away, and I get the reassuring explanations of benefits by email within a few days, followed by prompt payment. I have received emails from a real person, inquiring about my cat, and how she is doing! They have a foundation that gives back to the rescue and professional education communities. I can't think of a better team partner to ensure my pet will get what she needs to live happily ever after. This is so different from my prior experience with a much older pet insurance company. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Donna
…Very Happy with service
I have always gotten great customer service and timely payments for vet bills. I am happy with my insurance, I feel that it really helps me feel comfortable that I can afford to go to the vet and take better care of my dog.
Insurer: ASPCA
By: Lynne Smith
BEST PET INSURANCE WE EVER HAD
GREAT COVERAGE AT A GREAT PRICE.
Insurer: ASPCA
By: SUSAN
Quick and easy process.
Quick and easy process.
Insurer: ASPCA
By: Pojaman Zunggeemoge
Hey All-it's ASPCA-so,of course they're …
Hey All-it's ASPCA-so,of course they're going to take care of your animal.If I ever had a question,it is always answered in a timely fashion. After paying for 2 ACL operations for my dog,ASPCA health insurance came through -just be patient😀
Insurer: ASPCA
By: Ann Healy
Just started a policy the customer …
Just started a policy the customer service rep was great
Insurer: Figo
By: Laura Cintorino