218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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What a blessing!
We are first time dog owners, and had heard about how things happen to dogs that you just don't know about. We decided to get insurance and it was the best decision. When Spencer was about 10 months old he started limping. We found out his growth plates closed too early on both legs. He already has arthritis in the left leg, which is the worse one. He needs surgery on both legs, but the left one first. The insurance company covers this. What a blessing! We ended up adopting Spencer's brother and added him immediately to the insurance. ASPCA has been great to work with and it's easy to file the claims on-line with quick reimbursement. Highly recommend.
Insurer: ASPCA
By: Brenda
Great service however I cannot seem to get an answer on a claim from March.
Great service however I cannot seem to get an answer on a claim from March. I'll try again Monday.
Insurer: Trupanion Canada
By: George
My Claim Was Rather Lengthy Bu…
My claim was rather lengthy but PetsBest handled it within a week. I received exactly what I expected. They are always quick and accurate. He suffered from liver disease which nobody saw coming. He was always so energetic and within a week his appetite decreased to almost nonexistent. We tried appetite stimulants but to no avail. The vets did everything they could but within four days of hospitalization he passed away. It was a very sad day for me. Pets Best handled the claim very fast. It didnt bring my cat back but it eased the financial burden it brought to me. Of course I would rather of had my cat get better and pay the full cost but things don"t always work out to our liking. Thank you PetsBest. "
Insurer: Pets Best
By: Gerald
Always Available To Answer Que…
Always available to answer questions. Excellent coverage and options so that anyone can afford pet insurance. I have multiple policies for our companions over many years and Pets Best is an excellent choice, highly recommend!
Insurer: Pets Best
By: Robyn
My First Claim Was Paid Within…
My first claim was paid within 24 hours i expected a similar sla this time as was disappointed that it took several days to process. Putting out the funds in advance creates a financial burden where quicker payment would be better
Insurer: Pets Best
By: John
Great service however I cannot seem to get an answer on a claim from March.
Great service however I cannot seem to get an answer on a claim from March. I'll try again Monday.
Insurer: Trupanion
By: George
Healthy Paws hands down!
My mother recommended pet insurance to me while I was waiting for my pup to come home. She has Healthy Paws, but encouraged me to do my own research. I did. I settled on a final three, and ultimately chose Healthy Paws. My pup came home, and is and was the sweetest boy, but seems to now be plagued with health issues. He turned one in January, and first on the books is double knee surgery. He had one of two done, three and a half weeks ago. My claims have been processed and approved as of four days ago. This includes a couple day delay, but was due to me not providing all needed information from his doctors. The customer service representative that I dealt with during the process was considerate and friendly. I could not be more grateful that I chose Healthy Paws. And this is a truthful review, from an actual customer, with nothing to gain by this review other than hopefully help another pet parent. I absolutely, 100% recommend Healthy Paws!
Insurer: Healthy Paws
By: Carey
Nice to make a decision not based on cost
Our five year old Doodle was lethargic and not eating so we brought her to the Vet for an exam. Through exam it was suggested an x-ray be performed to look for signs of blockage. Due to the limitations of x-ray, the Dr believed there was a foreign body in her stomach. We were given three options and we were happy to be able to choose the course of action based on what was best for her and not based on cost. Long story short, our dog had eaten a pair of underwear and had perforated her intestines in a few places. Three nights in the hospital and surgery resulted in a $5000 vet bill. The convenience of direct billing and a $250 deductible made what could have been a serious financial hardship a much smaller deal.
Insurer: Trupanion Canada
By: Marie
Nice to make a decision not based on cost
Our five year old Doodle was lethargic and not eating so we brought her to the Vet for an exam. Through exam it was suggested an x-ray be performed to look for signs of blockage. Due to the limitations of x-ray, the Dr believed there was a foreign body in her stomach. We were given three options and we were happy to be able to choose the course of action based on what was best for her and not based on cost. Long story short, our dog had eaten a pair of underwear and had perforated her intestines in a few places. Three nights in the hospital and surgery resulted in a $5000 vet bill. The convenience of direct billing and a $250 deductible made what could have been a serious financial hardship a much smaller deal.
Insurer: Trupanion
By: Marie
Five stars for Figo (and Judy)!
I just spent over an hour on the phone with Judy. She was incredibly patient and thorough as we worked together to discern if Figo was a better fit for me and my beloved Charlie (better than our current policy with another pet insurer). The answer ended up being an emphatic YES as I will ultimately pay a bit less for better coverage through Figo. Judy was very helpful and answered all of my questions in a very caring manner. It was clear that she wanted to help me figure out the best option for me and my pet, not necessarily what would be the most lucrative for Figo. I have just officially made the switch and look forward to being part of the Figo family. Judy is a wonderful asset for sure! *****
Insurer: Figo
By: Justin C.