218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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You took to long to look at my claim & im not happy with the service you have provided & I will appeal my case with you
You took to long to look at my claim & im not happy with the service you have provided & I will appeal my case with you
Insurer: Trupanion
By: Louise
It is taking too long to process the claim.
It is taking too long to process the claim. It was received by Trupanion on May 1st and has still not been processed.
Insurer: Trupanion
By: Michelle
I am very happy with trupanion and recommend trupanion to anyone I come in contact who has pets
I am very happy with trupanion and recommend trupanion to anyone I come in contact who has pets
Insurer: Trupanion
By: Diane
Very good when I first started with you a couple of years ago, now no so good.
Very good when I first started with you a couple of years ago, now no so good. Getting arun around on when my claim will be resolved. Last time took three days, now we're into 3 weeks.
Insurer: Trupanion
By: Tod
I have never had any hassles or long wait times.
I have never had any hassles or long wait times. It is always a pleasure to deal with Trupanion.
Insurer: Trupanion
By: Deanna
Trupanion has always been helpful, courteous and a great company to have for my pet.
Trupanion has always been helpful, courteous and a great company to have for my pet. I have never been anything but completely satisifed with the customer service and coverage for my pup! thanks Trupanion!
Insurer: Trupanion
By: Sandy
The only thing that I'm disappointed in is the turn around on the reimbursement which you to be about 10 days or less now I was informed it would be about a month
The only thing that I'm disappointed in is the turn around on the reimbursement which you to be about 10 days or less now I was informed it would be about a month
Insurer: Trupanion
By: Rand
Great service but your prices are getting a bit high.
Great service but your prices are getting a bit high. When I get another pet I will probably open a savings account instead. Otherwise I have been happy.
Insurer: Trupanion
By: Melanie
If an animal has been prescribed specific medical food due to an ongoing medical condition then Trupanion should assist in paying that as it is medically required.
If an animal has been prescribed specific medical food due to an ongoing medical condition then Trupanion should assist in paying that as it is medically required.
Insurer: Trupanion
By: Marsha
When I asked the question regarding chiropractic care for my pet at no time did the Trupanion representative inform me about Trupanion's policy: the chiropractor must be under a Veterinarian's supervision or be the Veterinarian.
When I asked the question regarding chiropractic care for my pet at no time did the Trupanion representative inform me about Trupanion's policy: the chiropractor must be under a Veterinarian's supervision or be the Veterinarian. I know of no Veterinarians in the Greater Victoria area who have a chiropractor located at their practice so would never be able to be reimbursed for Chiro care for my dog. I pay a big premium for pet insurance and feel this policy is very restrictive and unfair.
Insurer: Trupanion
By: Lorraine