218,721+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,721 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,721 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,841 reviews

4.9
Healthy Paws

11,154 reviews

4.9
Fetch

5,521 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,960 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 26, 2017

A wonderful company to deal with.

A wonderful company to deal with. Claims are handled in a speedy manner! Thank you on behalf of my fur children and myself!! All companies could learn from your customer service model.

Insurer: Trupanion

By: Barbara

Useful
May 26, 2017

I called as I was questioning why it too longer this time to pay on a claim for my pet which has already been approved in the past.

I called as I was questioning why it too longer this time to pay on a claim for my pet which has already been approved in the past. The customer service representative said she saw the claim was open, but that they had a high call volume and were training new people?? However, my prior claims for this same condition have been accepted and paid within 3 days?? Hoping it doesn't take too much longer!! I pay my monthly premium as soon as I receive it, no matter what.

Insurer: Trupanion

By: Rita

Useful
May 26, 2017

Your representatives have always been extremely polite and helpful.

Your representatives have always been extremely polite and helpful. We have recommended your insurance to two friends, one of whom has already signed on for coverage. I am hoping to hear soon about our first claim. It has taken much longer than we had hoped.

Insurer: Trupanion

By: Janie

Useful
May 26, 2017

It's taking an a long time for Trupanion to make a decision on my claim.

It's taking an a long time for Trupanion to make a decision on my claim.

Insurer: Trupanion

By: Jayne

Useful
May 26, 2017

I was very impressed with the service I received today.

I was very impressed with the service I received today. It was much higher than i expected. I am currently on strike so financially stuck. You sorted my claim out as a priority! Thank you. I will totally tell all my friends about this superior customer service!

Insurer: Trupanion

By: Nia

Useful
May 26, 2017

Thanks for always being awesome :)

Thanks for always being awesome :)

Insurer: Trupanion

By: Kadienne

Useful
May 26, 2017

Spend more money dealing with customers and not selling new policies.

Spend more money dealing with customers and not selling new policies. If you have so much business deal with that which you have first then go chase more

Insurer: Trupanion

By: Gary

Useful
Verified May 25, 2017

Love my Pets Best insurance

Love my Pets Best insurance. Made the mistake of changing and changed back as soon as I could!!!

Insurer: Pets Best

By: Adriana Lopez

Verified May 25, 2017

ASPCA Pet Insurance has been very …

ASPCA Pet Insurance has been very helpful with finding the right coverage for my pet who has several issues. They check with me vi phone call to see how he's doing and if they can help in any way. I appreciate this courtesy.

Insurer: ASPCA

By: Patricia Pantazis

Verified May 25, 2017

Wow..

Wow... This whole experience has been amazing. I can not say enough good things about the service from this company! I now have both my dogs enrolled and feel so secure knowing that " you are there to help " and act quickly in an emergency! Thank you!!!!

Insurer: Pets Best

By: Gretchen Cheney

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