218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So far, so good
So far I am very pleased. First off, *this site, petinsurancereview.com, is amazing! Based on information here, I decided to insure my 2 dogs with HealthyPaws. Shortly after submitting my application I noticed an email I'd received from them a couple of days ago offering on-going discounts and waiving their application fee of $25. I wrote to them and explained that I'd just seen the email and asked if these benefits could be applied to my new account. I heard back from them in a timely manner and they went above and beyond in their response to my request! They waived the $25 fee and lowered my monthly premium rate! I was very pleased with their quick reply and generosity!I look forward to working with HealthyPaws Pet Insurance for years to come!
Insurer: Healthy Paws
By: L.
I love this company!
Embrace truly holds up their end of the deal. I submit our claims online and they review and pay them within two weeks. They then follow up to make sure the direct deposit goes through correctly. You can't ask for better customer service.
Insurer: Embrace
By: Laurie
Wonderful experience
I have had Newfoundlands for 30 years. I had used another National Insurance company for most of that time. Recently, I got a new puppy and used Embrace. They have been "WONDERFUL" to work with. Any issues we have had, Embrace has been right there with us, knowledgeable and ready to help. Cannot say enough about their people and company
Insurer: Embrace
By: Steven
Quick claim turn-around
My pup incurred an injury at doggy daycare for which I had him treated the same day. Claim submission with Pets Best was so simple; all I did was log into the portal, give a brief description of the incident and scan the paid invoice from the vet. A little over a week later I received notification Pets Best is reimbursing me via direct deposit for the majority of the expenses incurred. Very quick, efficient and easy process!
Insurer: Pets Best
By: Ranya Baker
Saved my baby's life!
I went to an animal conference a few years ago and met a representative from this company. Never did I ever even consider getting pet insurance but I figured we would try it out. A few years later on my dogs 3rd birthday I was thanking God I made the right choice. My 132 pound dog inhaled a foxtail weed and popped his lung. There was absolutely no way we could have afforded the entire surgery and care. I called a representative from Embrace and found out that our policy was able to cover up to $10,000 of the procedures needed to save our baby's life. Today he is happy and healthy and is ready to see his 4th birthday. Thank you Embrace! ***the only criticism is the hours the team is available on the weekends, we needed someone on a Saturday on the West coast and they were closed.
Insurer: Embrace
By: Caroline
Always outstanding service
We've had our dogs insured by Embrace since 2013, after previously having used three of their competitors. No one has treated our 'family' as well as Embrace, from the fairness of their policies to the customer service to claims processing. I can't say enough about them!
Insurer: Embrace
By: Cary
It was nice to speak to someone ready help!
It was nice to speak to someone ready help! Great customer service!
Insurer: Trupanion Canada
By: SHELLY
The Customer Service is ALWAYS outstanding!
The Customer Service is ALWAYS outstanding!!!!
Insurer: Trupanion Canada
By: Craig
Know one at Trupanion told me that if I was to raise my deductible that any & all pre existing conditions would have to pay up to that raise in dedicateable, needless to say when I called I was furious and I do apologize for some language that I may have
Know one at Trupanion told me that if I was to raise my deductible that any & all pre existing conditions would have to pay up to that raise in dedicateable, needless to say when I called I was furious and I do apologize for some language that I may have used but I've been with your company for just over 7 yrs and no body thought to inform us before now. I find this wrong & a break in the trust that we have had with your companyWe suck up the monthly fee raises which have been quite substantial in thaw last few yrs but this kind of breach in trust is unforgiving & has us second thinking your companies ethics
Insurer: Trupanion Canada
By: Cindy
I'm disappointed with the lack of preventative measures when it comes to pets.
I'm disappointed with the lack of preventative measures when it comes to pets. I think that being preventative is more important than having to pay for surgery or medicines after the fact. For example my vet suggested even though we maintain our dogs oral health that he I have some plaque removed from his back teeth. This is far better than having to later extract teeth or deal with cavities. As an insurance company I think it would cut your costs if preventative measures were included in the benefits. This can also be said for deworming as dogs will be outside and are likely to come into contact with different types of worms. I don't think you this would be a huge cost you if you were to consider covering 90% of deworming and teeth cleaning when the vet has recommended it after preventative wellness care has been given by the owner. Seems that there are more things that are not covered them are true Trupanion.
Insurer: Trupanion Canada
By: Carmen