218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank goodness for pet insurance!!!!
Our youngest lab has had idiopathic head tremors since she's been two years old. After she turned six she had a full blown seizure which involved more extensive testing. Nine months later she had a second fullblown seizure at which time they diagnosed her as epileptic and we started her on seizure meds. Her internist noticed slight elevations over the years in her ALT enzyme and recommended a liver biopsy to rule out Copper Toxicity. Her recent pathology from the liver biopsy confirmed she suffers from Copper Associated Hepatopathy. We've started treating her with meds that will hopefully reverse this and possibly her seizures will resolve.. We are hopeful that this may have always been the underlying illness. Thankfully since we have pet health insurance we don't think twice about taking our dogs to the vet for treatment and in this case we have hopefully given her the chance to live a full long life!!!! We love our dogs soooo much!!!!!
Insurer: ASPCA
By: Judy
A wonderful company to deal with.
A wonderful company to deal with. Claims are handled in a speedy manner! Thank you on behalf of my fur children and myself!! All companies could learn from your customer service model.
Insurer: Trupanion Canada
By: Barbara
I called as I was questioning why it too longer this time to pay on a claim for my pet which has already been approved in the past.
I called as I was questioning why it too longer this time to pay on a claim for my pet which has already been approved in the past. The customer service representative said she saw the claim was open, but that they had a high call volume and were training new people?? However, my prior claims for this same condition have been accepted and paid within 3 days?? Hoping it doesn't take too much longer!! I pay my monthly premium as soon as I receive it, no matter what.
Insurer: Trupanion Canada
By: Rita
Your representatives have always been extremely polite and helpful.
Your representatives have always been extremely polite and helpful. We have recommended your insurance to two friends, one of whom has already signed on for coverage. I am hoping to hear soon about our first claim. It has taken much longer than we had hoped.
Insurer: Trupanion Canada
By: Janie
It's taking an a long time for Trupanion to make a decision on my claim.
It's taking an a long time for Trupanion to make a decision on my claim.
Insurer: Trupanion Canada
By: Jayne
I was very impressed with the service I received today.
I was very impressed with the service I received today. It was much higher than i expected. I am currently on strike so financially stuck. You sorted my claim out as a priority! Thank you. I will totally tell all my friends about this superior customer service!
Insurer: Trupanion Canada
By: Nia
Thanks for always being awesome :)
Thanks for always being awesome :)
Insurer: Trupanion Canada
By: Kadienne
Spend more money dealing with customers and not selling new policies.
Spend more money dealing with customers and not selling new policies. If you have so much business deal with that which you have first then go chase more
Insurer: Trupanion Canada
By: Gary