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Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This Is My First Claim. I Will Ha...
This is my first claim. I will have 3 more appointments so will see how those go and provide comments
Insurer: Pets Best
By: Stacey
Trupanion has been WONDERFUL with all of Sergei's medical problems.
Trupanion has been WONDERFUL with all of Sergei's medical problems. Thank you SO much!
Insurer: Trupanion Canada
By: Lee
I have had an amazing time with Trupanion.
I have had an amazing time with Trupanion. Our 2 year old dog has a mast cell carcinoma on her neck. If we didn't have trupanion, we wouldn't have been able to opt for an MRI to get an exact diagnosis, and would have wasted time trying other treatments because cancer wasn't likely in a dog so young.
Insurer: Trupanion Canada
By: Leala
Informed customer service reps, polite and knowledgeable.
Informed customer service reps, polite and knowledgeable.
Insurer: Trupanion Canada
By: Gail
I was disappointed with the way that this insurance plan was presented to me.
I was disappointed with the way that this insurance plan was presented to me. Specifically in regards to the deductible - where I was told there was a $250 deductible. I wasn't informed that there's a $250 deductible for each separate incident - which greatly reduces the insurance company's responsibility and paying any claims. On the subject of claims, although the staff is always friendly - i'm reminded that I'm dealing with an insurance company whose goal is to pay as little as possible. Ultimately I'm glad I have insurance… But I wish it were consumer rather than company based.
Insurer: Trupanion Canada
By: Bill
Wonderful service!
Wonderful service! Trupanion employees are the best!!!
Insurer: Trupanion Canada
By: Karen
Very nice and caring
Very nice and caring
Insurer: Trupanion Canada
By: Amber
I recommend Trupanion to all my animal lovers.
I recommend Trupanion to all my animal lovers. Trupanion is the best insurance for your pet.
Insurer: Trupanion Canada
By: Kathy
Representative very kind and compassionate.
Representative very kind and compassionate. Very informative.
Insurer: Trupanion Canada
By: Sheri
Really am so very grateful that I purchased this insurance!
Really am so very grateful that I purchased this insurance!! This sweet puppy dog has allergies and dry eye, so without the medications being covered, my husband and I would have had huge vet bills. Thank you for your service. Top-notch company!!
Insurer: Trupanion Canada
By: Linda