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Pet parents across the U.S. and Canada have left over 216,375 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very fair company; has always treated me well
I decided to go with Healthy Paws Pet Insurance for my first pet based on online reviews and experiences of other customers. I've been using them for nine years at this point, and they've been a good company to work with. We're all skeptical of insurance companies, and worried that at the time we need them most, they're going to find some silly loophole to leave you high and dry. This has NOT been my experience with this company. I've never felt like they've given me the run-around. Even when there have been procedures requiring anesthesia and a covered procedure along with an uncovered procedure, they have covered the full anesthesia and haven't tried to "cheap out" or bicker with me. They've treated me very fairly and have resolved claims very quickly. I would recommend this company to others looking for peace of mind for their furry friend.
Insurer: Healthy Paws
By: Dustin I
Thankful
So thankful to have Spot Insurance for our boy that eats everything
Insurer: Spot
By: Trisha Cowling
PEOPLE FRIENDLY PET INSURERS
THE PLAN IS AFFORDABLE AND HAS GOOD COVERAGE AND WAS EASILY OBTAINED. THANK YOU.
Insurer: Prudent Pet
By: Robert Pauly
It’s fast and easy to submit a…
It’s fast and easy to submit a reimbursement request. I have had pumpkin since my dog was a puppy and I’ve only had great experiences with pumpkin insurance so far.
Insurer: Pumpkin
By: Jasmin
I had to make umpteen calls to seek…
I had to make umpteen calls to seek clarity in regard to 1. Two Way coverage / Full coverage …which in your terminology is totally different from the market jargon ….moreover the person helping me on the phone wasn’t that well versed with the specific answers …twice the phone got disconnected she barber called back I would strongly urge to train your agents in such a way that they answer to clients queries promptly
Insurer: Sonnet
By: R
What a great experience
I ve been a pumpkin customer for about 2 years I think. It was tough to justify the premiums because money has alsways been tight. I just had my first reimbursement during a very stressful time and it was such a blessing! I want to thank the person who reviewed my claim and y’all for helping me get through a very tight financial season without having to watch my baby be in pain and choose between that and like going broke! Pumpkin made it super easy to file a claim the instructions were clear and the interface so mostly very intuitive. It didn’t take me a minute to figure out how to find my policy. I wish that was one of the header options right away on the side bar like “my documents” or “my policy” or something but then I eventually found it under my pets.
Insurer: Pumpkin
By: Joy Strube
Processing claim time could be better
I love that l don't have to worry about my dogs going to the veterinarian, but the processing time is long.
Insurer: MetLife
By: customer
Fast reimbursement
Fast reimbursement, they cover everything they promised and don't give us a run-around. Very pleased.
Insurer: Embrace
By: CarolTheArtist
MetLife has been a life saver
MetLife has been a life saver! Who knew pet insurance was really needed! I’ve had it since my dog was a pup. Usually I don’t need to call at all. Most of my transactions are all going on the app. But the very few times I’ve had to call, the service and help was amazing!!! Thank you for all you provide!
Insurer: MetLife
By: Natalie S